Collections & Recovery Specialist

Portfolio Specialist – Asset Recovery & Remarketing The Portfolio Specialist – Asset Recovery & Remarketing helps Clicklease reduce losses and maximize asset recovery by managing delinquent account portfolios from first contact through asset disposition. This role is ideal for someone who enjoys negotiation, problem-solving, account ownership, and working in a fast‑paced environment where individual performance directly impacts business results. Schedule: Full‑Time | Monday–Friday | 8:00 AM–5:00 PM MT Compensation: $22.00–$24.00 per hour + Monthly Bonus Potential What You’ll Do Manage an assigned portfolio of delinquent accounts and serve as the primary owner of recovery activities. Negotiate settlements, reinstatements, voluntary surrenders, and other account resolutions. Perform skip tracing and asset‑location activities to support recovery efforts. Coordinate repossession, transportation, and recovery activities with third‑party vendors. Manage recovered assets through the remarketing process to support efficient disposition and minimize holding costs. Maintain accurate documentation and ensure compliance with company policies and procedures. What You Have 2+ years of experience in collections, asset recovery, customer account management, customer service, logistics, or a related operational environment. Experience managing customer accounts, portfolios, or recovery‑related workflows. Experience handling customer negotiations and account resolution activities. Experience using CRM systems, business software platforms, or account management tools. Experience maintaining accurate customer records and documentation. Ability to manage multiple priorities in a fast‑paced, high‑volume environment. What Will Make You Stand Out Experience with asset recovery, repossession coordination, or skip tracing. Experience working directly with recovery vendors or transportation providers. Experience in equipment finance, commercial lending, consumer finance, or related financial services. Demonstrated success achieving recovery, collections, or portfolio performance goals. What Success Looks Like in the First 6 Months Successfully assumes ownership of an assigned portfolio and consistently drives recovery activity across accounts. Demonstrates proficiency in negotiation, skip tracing, vendor coordination, and recovery processes. Meets or exceeds established recovery performance expectations and operational quality standards. Supports efficient asset movement through the remarketing pipeline while maintaining accurate and compliant documentation. What We Offer Competitive compensation and benefits package designed to support employees and their families. Medical, dental, and vision insurance. Health Savings Account (HSA) and Flexible Spending Account (FSA) options. 401(k) with company match. Employer‑paid short‑term disability (STD), long‑term disability (LTD), and life insurance. Paid time off and company holidays. Paid maternity leave. Professional development and learning opportunities. Benefits eligibility and details may vary based on role and employment status. #J-18808-Ljbffr