Nursery Administrator

Job description NURSERY ADMINISTRATOR Location: Tops Musgrove, Musgrove, Taunton, Somerset Pay rate: Up to £12.22 per hour Contracted Hours: 35-40 hours per week About the Role Our Nursery Administrator will communicate with parents to collect outstanding payments and liaise with Head office, create new records and maintain existing children’s data and enter shift bookings and create batch weeks and ensure that the Manager is aware of any appointments in their diary/calendar, and other administrative tasks. About the Nursery Tops Musgrove Nursery is a 122 place Day Nursery & Pre‑School situated in Musgrove, Taunton. The nursery run several extra‑curricular activities including Tops Forest School, cooking school, Boogie Mites, yoga, toothbrushing, football fun and much more! What does the role involve? Upload new child and parent details into relevant systems. Manage session bookings, check occupancy levels, and provide feedback to parents and managers. Record additional needs, absences, and manage the leavers process, including processing refunds. Produce and send monthly, individual, and manual invoices promptly. Handle deposits, payments, and manage the debtor process in accordance with legal guidelines. Network with local authorities to stay updated on funding rules and deadlines. Identify eligible children for funding and update spreadsheets and profiles accordingly. Respond to phone and email inquiries. Enroll new children in the system, communicating with parents for access and activation. Ensure all profiles, details, and forms are completed accurately. Assist in promoting the nursery to maximize occupancy and income. Order meals accurately, considering allergies and dietary needs. Take minutes during staff meetings and distribute them to the relevant team members. What are we looking for? Proven experience in an administrative role, ideally in an educational or childcare setting. GCSE grade C or Level 4 or equivalent Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Ability to multitask and prioritize workload effectively. Proficient in Microsoft Office (Word, Excel, Outlook) and other office software. Knowledge of safeguarding and early years regulations (desirable). Why You’ll Love Working with Us Annual Bonus Scheme As an Employee‑Owned Company, you’ll share in our success. Each May, you’ll have the opportunity to receive a bonus from our profit shares. Childcare Discount Enjoy up to 60% off childcare within Tops Day Nurseries, making it easier for you to balance work and family life. Flexible Working Options Make the Most of Your Time Off with Compressed Hours. By working compressed hours, you could gain up to 48 extra days off per year. Alternatively, if you work nine days over a two‑week period, you’ll receive up to 24 additional days off annually. And that’s in addition to your standard holiday allowance! Holiday Allowance Take advantage of 29 days of holiday to relax and recharge. Free meals Our nurseries are proud to provide free breakfast to our colleagues as part of our commitment to supporting your well‑being. Enjoy freshly prepared meals each day, ensuring you're energized and ready to provide the best care and education for the children we nurture. Employee Recognition Access to the Blue Light Card, offering exclusive discounts and savings at thousands of retailers, restaurants, and attractions. Employee Recognition Platform Access our reward and recognition platform, Each Person, for Gym discounts, Cycle2Work benefits, GP on demand, Cinema deals, Diesel Savings Card, and cashback on your favourite supermarkets and high street retailers. We also use Each person to celebrate employee of the month! Health and Wellbeing Support We’ve got you covered with NHS Prescription Charges, Optical Care, and Dental Treatment. Career Development We’re committed to your growth and offer fantastic opportunities for career advancement. Travel and Parking Season Ticket loan Borrow up to £500 interest‑free and spread the expense easily, whether for public transport or parking. Why Tops Day Nurseries? We are a leading early education and childcare provider in South England, established in 1990. We promote environmental sustainability and social responsibility by educating today’s children to influence future generations. We value respect, open communication, and teamwork, fostering a positive, purpose‑driven work environment. As an Employee‑Owned Company, our colleagues are co‑owners, benefiting from the company’s growth through annual profit‑sharing bonuses. We're also proud to rank 9th in the 2024 Top 100 Apprenticeship Employers in the UK, offering career development from Level 2 Childcare Apprenticeships to Nursery Manager or Early Years Teacher. Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. All candidates will be required to have an enhanced DBS which is on the update service. All offers are conditional upon satisfactory background checks. This role involves regulated activity with children. You should not apply if you are on the Children’s Barred List. #J-18808-Ljbffr