Clinical Education Manager

Overview Position: Clinical Education Manager Location: Richland, WA Type: Full Time Exempt Anticipated Schedule: Mon – Fri 8:00am – 4:30pm This position participates in the after-hours administrator on-call rotation; candidates must be available to provide after hours support as required. $3,000 Sign-On Bonus: New hires are eligible to receive a $3,000 bonus upon successful completion of 90 days of continuous employment in good standing. Mission, Vision, Values MISSION: Guiding our community members to live their best lives, even and especially through the end of life. VISION: Tri-Cities Chaplaincy is the recognized source for expert guidance during a crisis, at and through life\'s end, and following a loss. VALUES: Accessibility, Integrity, Achievement, Supportive Environment Position Overview The Clinical Education Manager promotes the safety and well-being of patients, employees, volunteers, and the community by leading infection prevention initiatives, supporting ongoing professional development, and driving education initiatives with partner facilities and clinics. This role plans, implements, and evaluates infection control programs in compliance with local, state, and federal regulations (e.g., DOH, CMS, OSHA) and serves as a liaison with public health agencies as needed. This position serves as a cross-trained operational resource to ensure continuity of leadership and patient care across hospice clinical programs, including coverage for the Hospice House Manager and the In-Home Hospice Manager during planned and unplanned absences. It leads clinical education efforts by onboarding nurses and certified nursing assistants (CNAs), providing regular in-services, training sessions, and continuous learning opportunities that support employee competencies, regulatory compliance, and excellence in hospice and palliative care. The RN ensures that clinical education aligns with end-of-life care, regulatory compliance, and clinical excellence. The Clinical Education Manager provides educational outreach to schools, healthcare facilities, clinics, and community groups to educate and raise awareness of hospice and palliative care services. These efforts strengthen community partnerships and promote informed care decisions that support patients and families. Responsibilities Lead infection prevention initiatives and ensure compliance with applicable regulations. Coordinate onboarding and ongoing education for nurses and CNAs; deliver regular in-services and training. Develop and evaluate education programs that support regulatory compliance and clinical excellence. Serve as a liaison with partner facilities, clinics, and public health agencies. Provide cover as needed for Hospice leadership during planned or unplanned absences. Support end-of-life care education and alignment with hospice standards. Qualifications Current and unrestricted Registered Nurse license in Washington State. CPR/BLS certification. Washington State Food Worker Card issued by the Department of Health. Minimum of three (3) years of clinical nursing experience. Strong teaching, communication, and public speaking skills. Ability to work collaboratively across departments and with external partners. Knowledge of adult learning principles and educational methodologies. Experience with infection control surveillance, data analysis, and reporting. Availability to work weekends, evenings, nights, and holidays as part of the on-call rotation. Valid driver’s license and reliable transportation; must meet insurance eligibility requirements. Safety Sensitive designation with ability to pass pre-employment drug screen (cannabis testing in WA). Preferred Qualifications Bachelor’s degree in nursing or related field. Experience in clinical education and/or infection prevention. Certified Hospice and Palliative Care Nurse (CHPN). Certification in Infection Control (CIC). Hospice and/or palliative care experience. Experience in supervision, team leadership, or staff development. Bilingual in Spanish and English. Join Our Team We’re committed to compassionate care and support for individuals and families during life’s challenging times. Join Tri-Cities Chaplaincy to contribute to meaningful work that touches the heart of our community. Compensation Hiring Range: $80,740.04 annually – $128,544.00 annually $3,000 Sign-On Bonus: New hires eligible after 90 days of continuous employment in good standing. Note regarding the listed pay range: Pay ranges are established based on education, certifications, knowledge, skills, experience, internal equity, and market conditions. Benefits Vacation: Accrued based on hours worked. Sick Leave: Accrued per Washington State Sick Leave Law. Wellness Days: Up to two accrued sick days annually after the introductory period. Paid Holidays: Ten agency-observed holidays per year. Bereavement Leave: Three days for immediate family; two days for a household pet or service animal. Volunteer Day: One paid day annually for community service. Health Insurance: Medical, Dental, and Vision coverage from date of hire. Employer Paid Benefits: Basic Life and AD&D, Long Term Disability, Short Term Disability. Voluntary Benefits: Supplemental Life, AD&D, and Pet Insurance. Voluntary Financial Protection: Hospital Indemnity, Critical Illness, and Accident Insurance. Air Ambulance: Discounted Life Flight rates. Retirement 401(k): Employer match up to 5% after one year, beginning the following January or June depending on hire date. Mileage Reimbursement: $0.72 per mile (subject to IRS rates). Premium Pay: Bilingual (Spanish) pay premium (verification required). Certifications Premium: Certification-based premium pay where applicable. Tuition Assistance: Up to $5,250 annually after one year of employment. Professional Development: Access to continuing education via Relias Learning and CAPC. Agency Requirements Mission, Vision, and Values alignment. Community outreach and education activities promoting agency programs. Policy compliance with agency procedures. Confidentiality and HIPAA compliance; access on a need-to-know basis. Reliable transportation; valid driver’s license and insurance. Health requirements and immunization documentation as applicable. Criminal background and drug screenings. Physical demands met with or without reasonable accommodation. Complete agency and departmental orientation and required training. Continuing education and policy review compliance. Maintain current licensure and certifications required for the role. English language proficiency (read, write, speak, understand). Work availability as assigned or scheduled. Physical Requirements and Environmental Conditions Please contact Human Resources at View email address on click.appcast.io for questions regarding physical and environmental conditions. Equal Opportunity Employer Tri-Cities Chaplaincy is an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, citizenship status, age, sex, gender identity or expression, sexual orientation, marital status, military status, or disability, or any other characteristic protected by applicable laws. #J-18808-Ljbffr Tri-Cities Chaplaincy