Project Manager

Baltimore City Community College (BCCC) is seeking an innovative and highly skilled Project Manager to assist with managing the Ellucian Banner ERP Advisory Services strategic reimplementation initiatives with a primary focus on enterprise systems such as Ellucian Banner. This critical role demands a results-oriented professional with interpersonal communications skills, a strong focus on cross-functional environment collaboration, a passion for driving implementation, and a deep understanding of change-management principles. Project Planning: Define project scope and objectives in collaboration with all relevant stakeholders, ensuring technical feasibility Develop a comprehensive project plan with clear milestones, timelines, and deliverables, incorporating Gantt charts to visualize progress and dependencies Ensure reporting methods meet the requirements of BCCC leadership and conduct process analysis on selected workflows, identify inefficiencies, and make actionable recommendations for future process improvements Team Leadership: Lead and manage end-to-end project lifecycles for technology initiatives, with a primary focus on Ellucian Banner implementations and enhancements Ensure all projects are delivered on time, within scope, and aligned with institutional objectives. Drive adoption strategies to minimize disruption and facilitate smooth transitions during system changes Process Analysis: Measure project performance using appropriate tools, techniques, and metrics to ensure progress aligns with established plans and objectives, providing timely reporting and actionable insights to support decision-making and continuous improvement Cross-Functional Coordination: Collaborate effectively across diverse departments—including Academic Affairs, Student Services, Finance, and Information Technology—to ensure alignment of technology initiatives with institutional priorities. Facilitate clear communication between technical and functional teams, translate business requirements into actionable technical solutions, and resolve interdepartmental challenges proactively. Build strong partnerships to streamline workflows, enhance operational efficiency, and deliver projects that meet both academic and administrative objectives Risk & Issue Management: Proactively identify potential project risks and issues during all phases of the project lifecycle Conduct thorough risk assessments to evaluate impact and likelihood and develop robust mitigation and contingency plans to minimize disruptions Collaborate with stakeholders to implement corrective actions, monitor resolution progress, and ensure adherence to scope, schedule, and budget Stakeholder Communication & Reporting: Facilitate consistent and effective engagement with stakeholders throughout all project phases, ensuring transparency and alignment with institutional objectives Provide timely updates, detailed reports, and executive briefings to senior leadership, including the Chief Information Officer and other decision-makers Deliver clear, actionable insights to support informed decision-making and maintain stakeholder confidence in project progress and outcomes Expected Outcomes: Successful deployment and optimization of Ellucian Banner and related enterprise systems Improved operational efficiency through streamlined processes and integrated technology solutions Enhanced student experience via reliable, user-friendly systems supporting academic and administrative functions Strong stakeholder confidence in IT project delivery through transparent communication and measurable results Increased institutional capacity for innovation and adaptability in a rapidly evolving higher education landscape Education Bachelor’s degree in Information Technology, Business Administration, or a related field Experience: Minimum of five (5) years of progressive project management experience, preferably within a higher education environment Technical Expertise: Demonstrated experience with Microsoft Project, Ellucian Banner ER, or related enterprise applications Certifications: PMP (Project Management Professional) or equivalent certification preferred; proficiency in PMP-aligned tools and methodologies (e.g., MS Project, Work Breakdown Structures, Risk Registers, Gantt Charts) Seven or more (7+) years of project management experience Experience in higher education technology environments Knowledge, Skills, & Abilities Knowledge of institutional policies, state standards (e.g., Maryland DoIT), and federal requirements (FERPA, accessibility) Ability to lead cross-functional teams, manage complex projects, and drive successful outcomes Skilled in understanding change management principles and project governance frameworks Ability to communicate both in writing and orally, with strong organizational and analytical capabilities #J-18808-Ljbffr