Engineering Technical Lead - Engineering Triage
$170k - $210kFull-time
ALSO.
About ALSO. We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. The Role ALSO is looking for an Engineering Technical Lead – Engineering Triage within the Validation & Tools Engineering team to lead the technical triage function supporting our embedded firmware, companion mobile applications, cloud services, and connected vehicle platform. You will be responsible for defining, developing, and continuously improving the engineering triage processes, technical workflows, and operational tooling that enable rapid investigation, prioritization, and resolution of issues across the product lifecycle. You will partner closely with Firmware, Mobile, Cloud, Systems, Product, Customer Support, Manufacturing, Operations, and Program Management teams to ensure engineering issues are efficiently routed, diagnosed, and resolved while maintaining high product quality and release velocity. This is a highly cross-functional technical leadership role requiring someone who enjoys solving complex system-level problems, thrives in fast-moving startup environments, and can independently drive initiatives from problem identification through implementation. You will combine strong technical expertise across embedded systems, mobile software, cloud services, and connected products with exceptional communication and execution skills to improve engineering effectiveness and customer experience. What You Will Do
- Lead the Engineering Triage function, establishing technical processes, operational workflows, and best practices for managing engineering issues across firmware, mobile applications, cloud services, and connected systems.
- Own the technical intake, prioritization, investigation, and assignment of engineering issues originating from customer support, field operations, and product development.
- Drive cross-functional root cause analysis across embedded firmware, mobile applications, cloud infrastructure, backend services, APIs, connectivity, and hardware/software interactions.
- Partner closely with Firmware, Mobile, Cloud, Systems Engineering, Product Management, Customer Support, Quality, Manufacturing, and Operations teams to ensure timely resolution of customer-impacting issues.
- Lead periodic engineering triage reviews, coordinating technical investigations, identifying dependencies, removing blockers, and driving issues through closure.
- Develop and maintain engineering dashboards, operational metrics, and reporting for issue aging, defect trends, release quality, customer impact, and engineering throughput.
- Improve engineering observability by working with software teams to enhance logging, diagnostics, telemetry, crash reporting, and remote debugging capabilities.
- Define severity classifications, prioritization frameworks, escalation paths, and service-level objectives for engineering issue management.
- Collaborate with Release Management to assess issue readiness, evaluate release risks, and support go/no-go decisions for firmware, mobile application, and cloud service deployments.
- Develop tooling and automation that improve issue tracking, log collection, diagnostic workflows, defect reporting, and engineering productivity.
- Drive continuous improvements by identifying recurring failure patterns and implementing corrective actions that improve product quality, reliability, and customer satisfaction.
- Mentor engineers on structured debugging methodologies, cross-functional problem solving, technical communication, and effective incident management.
- Communicate technical risks, customer impact, issue status, and mitigation plans clearly to engineering leadership and cross-functional stakeholders.
- Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field.
- 8+ years of experience developing and/or validating embedded software, mobile applications, cloud services working with systems engineering, software quality, technical program leadership, and engineering operations.
- Experience working in the Automotive industry is a plus with working knowledge of use of debugging tools for CAN protocols (such as Vector, NI, etc.), understanding of DBCs, Power Management, Fault Management, DTCs, UDS & Telemetry data.
- Demonstrated experience leading cross-functional engineering investigations involving embedded firmware, mobile applications, cloud platforms, and connected devices.
- Strong understanding of embedded & distributed architectures, MCU/ECU/microcontrollers, RTOS and Linux-based systems, OTA firmware update mechanisms, hardware/software interfaces, and board-level debugging.
- Experience supporting connected products utilizing Bluetooth, BLE, Wi-Fi, Cellular, GNSS, MQTT, REST APIs, or similar communication technologies.
- Working knowledge of cloud-native architectures, backend services, distributed systems, APIs, authentication, telemetry pipelines, and observability platforms.
- Experience using engineering lifecycle tools including Jira, Confluence, GitHub, GitLab, or equivalent issue tracking and project management systems.
- Strong analytical and debugging skills with the ability to interpret logs, traces, crash reports, telemetry, and system diagnostics across multiple software layers.
- Experience working with embedded debugging tools including JTAG, I2C, SPI, serial consoles, logic analyzers, oscilloscopes, and hardware diagnostic interfaces.
- Programming or scripting experience using C/C++, Python, or similar languages to automate engineering workflows, diagnostics, reporting, or operational tooling.
- Experience with CI/CD pipelines, release management practices, and software deployment workflows supporting firmware, mobile, and cloud releases.
- Excellent communication and organizational skills with the ability to coordinate engineering efforts across multiple disciplines and manage competing priorities.
- Experience leading incident management, engineering triage, release readiness, or operational excellence initiatives in a fast-paced product development environment.
- Passion for mentoring engineers, improving engineering processes, and building a culture focused on technical excellence, rapid problem solving, and continuous improvement.
- Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
- One Medical membership and dedicated insurance advocates.
- Rich fertility and family building benefits with Progyny.
- Flexible time off.
- 401(k) match.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Engineering Technical Lead - Engineering Triage in California vacancy
$111.3k - $215.1k
...Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Technical Lead, Forward Deployed Engineering to join our AI & Data Labs practice.Responsibilities:Rapidly build and deploy end-to-end AI systems as part of a...SuggestedH1bLocal areaKPMG
Los Angeles, CA4 days ago$140k - $210k
IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Technical Lead to manage a team of talented engineers and provide hands-on technical and project leadership. This position requires you to be in our San Mateo, CA...SuggestedFull timeWork at officeIXL Learning
San Mateo, CA2 days ago$160k - $185k
...strategies, resources and technology solutions.Technical Program ManagerJob DescriptionWe are... ...a Technical Program Manager (TPM) to lead customer network/compute rack programs,... ...plansQualificationsBachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science,...SuggestedFull timeWork at officeHyve Solutions
Fremont, CA3 days ago$148.2k - $292.3k
...you’ll do Are you an experienced Software Engineer who has led the development of world-... ...an opportunity to expand your scope and lead products used by some of the biggest and... ...solutions using Docker.Debug and resolve complex technical issues across the full stack.Collaborate...SuggestedLocal areaDeloitte
Los Angeles, CA5 days ago$50 per hour
...analyses for missile and spacecraft flight hardware• Provide technical guidance to programs in their planning and execution of structural... ...support peer and customer reviews, present analysis data to engineering teams, customer technical representatives, and Program Office...SuggestedFull timeTemporary workWork experience placementCasual workWork at officeFlexible hoursLockheed Martin
Sunnyvale, CA3 days ago$165k - $260k
...actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.SR. TECHNICAL PROJECT LEAD (SILICON ENGINEERING)At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most...Permanent employmentTemporary workWorldwideWeekend workSpaceX
Irvine, CA2 days ago- ...maintain extensive lab automation to do it at volume and velocity. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 12+ years of relevant industry experience Demonstrated hands-on validation and...
$144k - $223k
...LoopNet - Technical Team Lead, iOS Engineer Job Description CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize...Full timeRemote work- ...maintain extensive lab automation to do it at volume and velocity. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience 12+ years of relevant industry experience Demonstrated hands-on validation and...
$230k - $280k
...creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more... ...of healthcare. Job Summary: We're hiring a Technical Lead Applied AI Engineer to set the technical vision for how Qualified Health builds...Live inFlexible hours$194k
...establishing an unparalleled reputation for being leading and reliable force in South Korean... ...We're looking for a Manager - Mobile Enginerring, who will lead the Search API Product &... ...Mobile team (6-8 team members), drive the technical direction of the team and grow the team...Temporary workFlexible hours$145.6k - $276.8k
...solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research... ...strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead...Full timeTemporary workWork experience placementInterim roleWork at officeRemote workRelocationFlexible hoursRaytheon
Goleta, CA2 days ago$129k - $193.5k
Technical Product Lead For Stars 2.0The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems... ...that hosts mission-critical applications for launch engineering and mission assurance work.Reporting directly to the Systems...Full timeWork at officeRemote work- ...every team can move faster. We're looking for a front-line technical leader to build, mentor, and grow this team. You'll guide its... ...for someone who has earned deep technical credibility as an engineer and now multiplies it through a team. You'll work closely with...Work at officeVisa sponsorship
- ...Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Bonus based on performance Technical Engineering Lead- Local to Bay area 1 day onsite @ Oakland office. Preferred candidates from Hitech clients. Role must interface with...Work at officeLocal area
$135k - $273k
...Engineering Technical Lead - JobID-0293 Department: Engineering Employment Type: Full Time Location: San Diego, CA Compensation: $135,000 - $273,000 / year Description About The Role: Innovative Defense Technologies (IDT), a leading defense technology...Full timeWork at officeImmediate startInnovative Defense Technologies
San Diego, CA1 day ago$138k - $234k
...lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a... ...About the Role We are seeking an experienced Hands-On Engineering Technical Lead to drive the technical vision, development, and maintenance...Start working todayLive inWork at officeLocal areaFlexible hoursUSA-Medtronic MiniMed, Inc 1017
Los Angeles, CA1 day ago$173k - $259k
...excellence and transformative innovation for the world’s leading P&C insurance software. Our team is dedicated to... ...technologies to deliver measurable value for our customers.As an Engineering Manager, you will be a technical leader responsible for guiding the Application...Full timePart timeFlexible hoursGuidewire Software, Inc.
San Mateo, CA5 days ago- ...Job Description and Duties Under the general direction of the Supervising Transportation Engineer, the Senior Transportation Engineer serves as an Engineering Technical Lead with the High-Speed Rail Authority (Authority). The Senior Transportation Engineer is responsible...Full timeContract workPart timeFor contractorsWork at officeLocal areaRemote work
CA High Speed Rail Authority
Fresno, CAmore than 2 months ago - Description: As a Technical Program Manager (Engineering Project Lead) at Seek Thermal, you will own the technical critical path of one or more new-product programs—the chain of design decisions, integrations, and verifications that determines whether the product works...Permanent employment
Seek Thermal
Santa Barbara, CA6 days ago $125k - $150k
...10%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%Axos Bank is seeking a hands-on VP, Data Engineering Technical Lead to help shape, modernize, and scale our enterprise data platform. This role is central to our mission of transforming legacy...Full timeWork at officeLocal areaAxos Bank
San Diego, CA2 days ago$185k - $210k
...Job Description Job Description Customer Solution Engineering- Senior Technical Lead San Jose, CA About Arrcus Arrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in...Work experience placementWork at officeFlexible hoursArrcus Inc
San Jose, CA22 days ago$156.8k - $235.2k
...create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture. AI Engineering Technical Lead The Applied Intelligence Data Engineering team is seeking an AI Engineering Technical Lead to drive the design,...Burbank, CAmore than 2 months ago$171.6k - $245k
...Point Portfolio. As part of the wireless engineering group, you will collaborate with multi-... ...and Mechanical Design—to deliver industry-leading wireless products.Your ImpactLead... ...and programmable power sources.Provide technical mentorship to the team regarding power topologies...Full timeTemporary workLocal areaFlexible hoursCISCO Systems
San Jose, CA2 days ago$222k - $308k
...subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.... ...and advocating for customers needs, and triaging technical issues (e.g., networking, software, application...InternshipShift workGoogle
Sunnyvale, CA3 days ago$152k - $253k
...development team. We have the best platform and have maintained a leading position in the field of artificial intelligence. Next,... ...to our customers. We're looking for a Senior Software Triage Engineer with strong technical ability to deeply understand architectures and strong...Full timeNvidia
Santa Clara, CA3 days ago- LATICRETE International in West Hollywood seeks a Lead Technical Services Representative to provide advanced technical services to both internal and external customers. This role involves customer interactions, technical support, and team training responsibilities. The...
- ...Cerebras to deliver industry-leading training and inference speeds... ...looking for a hands-on SDET Technical Lead to establish and lead Release... ...Core.The Production Engine for Inference Core — turning... ...validation, and first-pass rollout triage.What Makes This Role DistinctDedicated...Work at officeRemote work3 days per week
Cerebras Systems
Sunnyvale, CA4 days ago - ...Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsSoftware Engineer & Technical Lead ( two requirements with same JDSunnyvale, CAEx A*** will be preferredSubmit with skill matrix pleaseSoftware Engineer &...Full time
SRI Tech
Sunnyvale, CA5 days ago - Role OverviewSupport the Search Engineering team by managing vulnerability lifecycles, ensuring... ...centralized repositories.Vulnerability Triage & Policy Management: Review and filter... ...through code review to production deployment.Technical SkillsMust-Have Skills:Understanding of...
Virtusa
San Jose, CA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Engineering Technical Lead - Engineering Triage. Be the first to apply!
