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Library Assistant I

$16.94 per hour

New Britain Public Library

Title/Classification: Library Assistant I - Circulation

Reports to: Head of Circulation Services

Starting Salary: $16.94 per hour

Schedule: Part-time, 20-hour, position, including at least one evening per week and alternating Saturdays

Position Summary: Library Assistant I performs a wide range of on-desk entry-level clerical and manual library functions. Work involves frequent patron contact; requires use of automated library systems for various clerical tasks. As assigned, performs off-desk duties.

Qualifications:

High school diploma or GED and experience in a library or school library environment. Customer service experience and strong computer/technology skills required.


Preferred qualification is language proficiency particularly in Polish or Spanish.

Responsibilities:


Performs assigned duties according to established procedures. Specific responsibilities, including but not limited to:

  • Performs clerical or technical tasks in assigned unit.
  • Greets visitors.
  • Performs circulation desk tasks; performs database duties as necessary.
  • Assists patrons with equipment such as photocopier, fax machine and scanner.
  • Responds to patron questions and requests for assistance, referring more complex inquiries to the appropriate staff member as needed.
  • Answers and directs incoming telephone calls, providing information or routing calls to the appropriate staff member.
  • Enforces rules regarding Library procedures.
  • Retrieves materials for patrons or other staff.
  • Attends meetings and/or workshops as assigned.
  • Performs a variety of circulation duties, including checking out, renewing, checking in, and returning library materials; collecting payments; registering patrons; completing opening and closing procedures; inspecting materials for damage and recording all actions in the library database.
  • Maintains materials by reading shelves, shifting, sorting, shelving, organizing materials in their proper sequence.
  • May also be responsible for one or more of the following functions:
  • Lost and found
  • Processing returned mail
  • Processing overdue and billing notices
  • Performs off-desk duties as assigned.
Vacancy posted 3 days ago
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