Specialty Pharmacy Clinical at Billings Billings, Montana

Specialty Pharmacy Clinical Coordinator

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

As a member of the Pharmacy Leadership Team the Pharmacy Clinical Coordinator, is responsible for leading, developing and implementing clinical pharmacy services to achieve optimal clinical outcomes. Develops objectives, policies, and procedures to formalize and implement the mission, vision, and values of Billings Clinic and the Pharmacy Department. Maintains the standards, customer relations, and practice within the Pharmacy and key stakeholders. Accountabilities include but are not limited to:

• Provides leadership, serves as a role model and resource for staff, and direct supervision of staff
• Ensure clinical pharmacy programs and services meet the highest standards of quality, safety, and high reliability to achieve optimal clinical outcomes
• Serves as a liaison for provider and interdepartmental/intradepartmental relationships and coordinates cross-functional clinical initiatives
• Participates and/or leads appropriate regulatory, clinical, and quality committees and/or initiatives
• Serve as leader for Ambulatory Pharmacists in clinic (primary care, and specialist areas) and Coumadin Clinic Pharmacists.

Essential Job Functions:

• Works with manager to develop, expand and oversee pharmacy services locally and within the region to ensure adherence to organizational and departmental mission, vision, values, strategic goals, and business strategies. Responsible for promotion of, and adherence to corporate compliance program.
• In collaboration with pharmacy, medical staff, administration, and health care providers, develops and implements short and long-range strategies. Also, leads, develops, and revises programs which enhance department and organization services.
• Leads the growth and strategic development of pharmacy services in the overall marketing, program development, and service priorities. Coordinates with providers and other Billings Clinic leadership to assure continuity in pursing pharmacy and organizational goals and synergy in implementing plans and problem resolution. Coordinates and develops collaborative relationships with Billings Clinic departments.
• Gathers, analyzes, and trends clinical, financial, and statistical data to evaluate and improve the quality of care, safe and reliable care, adverse outcomes, cost-effective pharmaceutical therapies, and service improvements. Develops, maintains and presents accurate, credible reports regarding patient outcomes associated with services and clinical, financial and quality impacts, as directed.
• Practices process improvement principles to assess and improve the quality of the service/care provided within the department. Identifies issues/concerns relating to personnel, workflow, safety, medication errors, etc. and works collaboratively with the Manager to resolve. Formulates recommendations for appropriate cost-effective therapeutic alternatives to patients as appropriate
• Maintains knowledge of current trends and development within healthcare and pharmaceutical therapies and pharmacy services. Reads and evaluates medical, pharmaceutical, and other literature to determine its scientific merit and applicability to the organization and pharmacy. Utilizes appropriate information resources to respond to various inquiries and information requests and resolve problems. Facilitates clinical consultation and clarification to medical staff and practitioners as appropriate.
• Leads, recruits, develops, mentors, and retains a talented team committed to accomplishing the goals and objectives of Billings Clinic. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide pharmacy services. Adheres to administrative policies and procedures relating to human resource management. Assists management with personnel, may include but not limited to:
• Develops and implements orientation and educational programs for pharmacy service area. Develops, maintains, and assesses a standardized process for conducting training, education, and competency. Competency assignments, at a minimum, should cover basic pharmacy processes, policies, and protocols, as well as regulatory-required topics.
• Coordinates education within pharmacy service area as appropriate for pharmacy learners. Works closely with Pharmacy Leadership, Pharmacy staff, and others throughout the organization to ensure a positive learning environment.
• Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes.
• Knowledgeable and competent in certain pharmacy duties to assist in pharmacy service staffing.
• Works with team(s) to meet regulatory and/or accreditation standards for pharmacy service area. Implements corrective action plans as needed.
• Performs other duties as assigned or needed to meet the needs of the department/organization. In the absence of the Manager, may be required to assume the essential duties and responsibilities of the Manager

Minimum Qualifications:

• Education: Minimum 4 Year / Bachelors Degree Pharmacy
• Certifications and Licenses: Licensed pharmacist At hire. Obtain current unrestricted Montana Pharmacist License prior to start date, other states as required by department

Preferred Qualifications:

• Greater than 5 years of relevant pharmacy experience
• Previous work experience as a pharmacy lead/supervisor/manager
• Licensed as a preceptor
• Board of Pharmaceutical Specialties (BPS) certification applicable to practice area upon hire
• Clinical Pharmacist Practitioner (CPP) upon hire, as appropriate
• Previous Leadership experience and/or experience leading teams in facility-wide projects

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.