Shipping Manager

Shipping ManagerKreate is a family-owned plastic injection molding company headquartered in Findlay, Ohio, with operations across five states. We design and manufacture consumer products sold through major retailers—everyday items that improve how people live, work, and experience the world around them.What makes Kreate different is our mindset. We are focused on reimagining familiar product categories and turning "same old" into "better." That approach influences everything we do—from product development and manufacturing to how we invest in people and technology.Innovation at Kreate extends beyond engineering or product design. It shows up on the plant floor, in continuous improvement efforts, in how we adopt new systems and tools, and in how we support our teams. We believe great ideas can come from anywhere, and we build an environment where improvement is constant and expected.As a family-owned business, we take a long-term approach to growth. We value accountability, teamwork, and pride in workmanship. Employees here have the opportunity to make a meaningful impact, learn new skills, and help shape how we operate and grow.If you're looking for a place where technology supports real-world manufacturing, where your work directly helps employees stay productive, and where continuous improvement is part of the culture, Kreate offers a strong place to build your career.Impact of Role - The Shipping Manager directly impacts customer satisfaction, revenue flow, and transportation cost efficiency by ensuring outbound operations run seamlessly and reliably.Position SummaryThe Shipping Manager is responsible for leading all outbound logistics operations, ensuring the accurate, timely, and cost-effective shipment of finished goods to customers. This role oversees shipping teams, manages carrier relationships, and drives performance against service and efficiency KPIs. The Shipping Manager partners cross-functionally with warehouse leadership, transportation, customer service, and corporate teams to deliver best-in-class outbound execution.Key ResponsibilitiesOutbound Operations LeadershipDirect all outbound activities including picking, staging, loading, and shipment executionEnsure on-time and accurate shipment of all customer orders in alignment with OTIF/LOTIF targetsManage daily shipping schedules, dock utilization, and labor planningDrive throughput while maintaining accuracy and safety standardsCarrier & Transportation ManagementManage relationships with carriers (LTL, FTL, parcel, intermodal), Oversee dock scheduling, carrier performance reporting, and freight flow optimization working directly with receiving manager to strategize warehouse space utilizationResolve escalations related to delays, damages, or service failures including conducting RCAs, monitor and track load-times performance metricsTeam Leadership & DevelopmentLead, coach, and develop shipping leads, and material handlers, including documented performance reviewsEstablish clear performance expectations and accountability measures, drive employee engagement, safety culture, and continuous improvementSupport workforce planning and staffing for peak and off-peak periods to include employee vacations and shift coverageInventory & System IntegrityEnsure all outbound transactions are accurately processed in IQMS/WMS, Partner with Inventory Control to resolve discrepancies and reduce shipping errorsMaintain accurate shipping documentation (BOLs, packing lists, labels), Support audit readiness and compliance requirementsPerformance Management & Continuous ImprovementMonitor and drive key KPIs, including: OTIF / LOTIF, Shipping accuracy, Dock-to-load time, Carrier turnaround timeIdentify and implement process improvements to increase efficiency and reduce costLead root cause analysis (RCA) and corrective actions for shipping errorsSafety & ComplianceEnsure adherence to all safety policies and regulatory requirements, Promote safe loading practices and equipment operation, Maintain a clean, organized, and compliant shipping environmentQualificationsRequired:5+ years of warehouse or distribution experience3+ years of leadership experience in shipping or logistics operationsExperience managing carrier relationships and transportation processesStrong knowledge of WMS/ERP systems (IQMS preferred)Proven ability to lead teams in a fast-paced environmentHigh school diploma or GED requiredForklift certification and knowledge of OSHA safety standards a plusPreferred:Experience in high-volume distribution or manufacturing environmentsLean, Six Sigma, or continuous improvement experienceStrong financial and cost management understandingSuccess Metrics (KPIs)Safety performanceOTIF / LOTIF performanceShipping accuracy and error reductionDock efficiency, space utilization and load timesLabor rates, operational costEquipment, maintenance and downtimeCompany Details:Location: Kreate – 600 SH 130 Georgetown, TX 78626This position will report to the Director of WarehousingKreate is an equal opportunity employer. The Statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.