Inside Sales Representative

Job Description

Job Description

WHO WE ARE

LoadUp is on a mission to make removal and disposal simple, honest, and stress-free. Founded in 2014, we set out to disrupt an industry known for hidden fees and vague pricing — and built a tech-powered platform that gives customers real-time, upfront pricing and a vetted network of local pros who show up and get it done. No guessing. No surprises. Just honest service, done right.

Today, we're one of the largest on-demand junk removal and home services platforms in the country, matching individuals and businesses nationwide with trusted providers for removal, disposal, assembly, and hourly labor.

We're one of Inc.'s 5000 Fastest-Growing Companies and have been a certified Great Place to Work® since 2019.

We're growing fast, and we're looking for talented, driven people who want to help us keep reimagining what this industry can be. If you're excited by the idea of building something real, moving quickly, and doing right by customers, join our mission!

ABOUT THE ROLE (Onsite - Alpharetta, GA)

As an Inside Sales Representative at LoadUp, you'll play a key role on our growing Sales Team. This is a great opportunity to launch or grow your career in a fast-paced, supportive environment. You'll connect with potential customers, help them understand our services, and guide them through the booking process—from first contact to final scheduling. Using phone, email, chat, and text, you’ll build relationships, answer questions, and ensure each customer knows exactly what to expect when choosing LoadUp.

WHAT YOU'LL DO

• Become a knowledgeable ambassador for LoadUp—learn our services and pricing so you can confidently guide customers through their options.

• Deliver friendly, helpful service to every customer and prospect—your communication skills and positive attitude will make a real impact.

• Follow clear, proven sales processes including using call scripts, updating lead and sales activity in our CRM, and managing your pipeline effectively.

• Learn and master LoadUp’s internal software to help track orders and stay up to date on driver activity.

• Support customers through every step of the sales process, from first conversation to final scheduling.

• Respond quickly and professionally to inbound calls, chats, and texts from customers and prospects.

• Stay engaged with leads by following up through calls, emails, and text messages to answer questions and close the sale.

• Work one of our three available shifts, with the unique flexibility to work completely remotely from home during weekend shifts :

  • Shift 1: Sat–Wed 7:30 AM–4:30 PM (In-office weekdays, remote WFH weekends)

  • Shift 2: Tue–Sat 11:00 AM–8:00 PM (In-office weekdays, remote WFH Saturday)

WHO YOU ARE

• You are currently located in the North Atlanta area and are comfortable commuting to the office in Alpharetta, GA for your weekday shifts.

• You enjoy connecting with others, communicating clearly, and staying organized—even when juggling multiple tasks in a fast-paced environment.

• You’re motivated to succeed, love working toward targets, and enjoy the challenge of helping customers find the right solution.

• You take pride in your work, stay curious, and want to grow your skills while solving real customer problems.

• You think on your feet, offer thoughtful solutions, and stay focused on delivering the best outcome for each customer.

• You don’t get discouraged by objections—you see them as opportunities to build trust and guide the conversation forward.

WHAT YOU CAN EXPECT

• Competitive Compensation

• Health & Wellness Coverage

• Generous Paid Time Off

• 401(k) with 5% Company Match

• Monthly Lifestyle Stipends, Employee Recognition programs, and Referral Bonuses.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.