Remote AI Support Engineer LatAm - Debug, Triage & Docs
Mercor Inc
Mercor connects elite creative and technical talent with AI research labs and is hiring a Customer Success Engineer (LatAm) for a remote contract role overlapping Pacific Time. You will debug web apps, guide customers, and work with product and engineering teams. Ideal candidates have CS or related degree and hands-on experience with React/Node/Flask/Next.js, plus familiarity with AI tools, LLMs, and AI APIs. #J-18808-Ljbffr
$110k - $188k
...’ll enjoy resources to support your career path, as well... ...of enterprise AI platform integrations —... ...model: define Tier 0-2 triage, escalation paths, SLAs... ...in integration/platform engineering, identity & access engineering... ..., Washington and remote workers$121,000.00 - $2...Remote workFull timeWork at officeLocal areaWork from home3 days per week- ...HelloConnect is seeking an IT support specialist to triage and resolve AI helpdesk tickets across Claude Enterprise, Gemini, and Slack AI, guiding users through governance processes and onboarding new users. You will build a knowledge base, assist with AI marketplace rollouts...Remote work
- ...Retell AI is seeking a Technical Success Engineer to join our remote team. You’ll partner with enterprise customers to get voice agents live, debug production issues, and translate learnings into product... ..., design integrations, and support deployments with a focus on reliability...Remote workFull timeContract work
- ...York-based, fast-growing, fully remote, 150-person company with most... .... We are looking a Technical Support Engineer to join Balto's Support team.... .... keep driving Support case triage: experience owning problems... ...Demonstrated experience using different AI tools and a general...Remote workFull timeWork at officeMonday to FridayShift work
- ...Ethos is seeking experienced data engineers to help train a foundational AI language model on professional documents,... ...across core workflows including design docs, data pipelines, model readiness reports, and API guides. This remote engagement offers flexible hours (5–20...Remote workImmediate startFlexible hours
- ...Customer Support Engineer (Product / Technical Support)Location: Remote Timezone: Within CET ±3 hoursAbout UsCogram... ...and engineering: triaging requests, diagnosing issues... ...engineering.Contribute docs and snippets (SQL,... ...can read/query schemas, debug queries, and reason about...Remote work
- ...Technical Support EngineerFresh off a $15M... ...technical support engineer to become a true expert... ...confusing.You'll triage, diagnose, and... ...using public transit.Remote possible: we're... ...facing resources (e.g. docs, FAQs, videos) so... ...to work with debugging logs, understand JSON...Remote workH1bWork at officeVisa sponsorshipRelocation package
- About Runlayer AI is transforming how... ...the first remote MCP server with... ...team of 35, mostly engineers, shipping fast.... ...As the founding Support Engineer at Runlayer... ..., and Teams to triage and resolve issues... ...customer-facing docs for common... ...Manage escalations: debug what you can, and...Remote workImmediate startShift work
$169.15k - $233k
...builds software. Every engineer has agentic... ...engineers who use AI as a fundamental building... .... You can work remotely from anywhere in... ...review, CI failure triage and repair,... ...skills, templates and docs other engineers can... ...systems, testing, debugging and reliability. You...Remote workFull timeWork at officeLocal areaFlexible hours- ...To support a fintech SaaS platform, the contract AI Support Engineer will leverage AI tools to enhance client communication and problem-solving while working remotely from Argentina. Key responsibilities Respond to client inquiries with clarity and professionalism, utilizing...Remote workContract work
- ...Elation in Canada - Remote is hiring a Support Engineer to anchor the shift toward AI-assisted customer care. You will trace tickets to code lines, ship fixes, and partner with senior engineers on complex cases, bringing empathy, judgment, and the ability to influence...Remote workShift work
- ...Burlington, VT (hybrid) or remote ABOUT OHMD... ..., and OhMD AI, our voice and text... ...This is a hands-on engineering role: you'll design... ...configure, test, and debug the agents our practices... ...end to end with support and ship changes to... .... You can read API docs, make calls with curl...Remote workAgency workFreelanceLive in
- ...,000-$115,000 / yearRemote50% Remote Work with Program & Product Management... ...and VMWare (ESXi). Analyze, debug and provide feedback/... ...automated test execution to test engineers at various global locations.... ...properly set up, execute, and triage test results. Excellent understanding...Remote workLocal area
- ...Aadvik Tech Services Pvt Ltd in the United States is seeking a Senior AI Engineer to own and scale OCR-driven document intelligence pipelines and self-hosted LLM infrastructure. You will build production-grade systems that process long-form documents with deterministic...Remote work
$200k - $250k
...we are building the AI Search Infrastructure... ...Our team includes engineers, researchers, product... ...technical product spec, debugging an integration on a... ...‑dives, write the docs and reference... ...technology stipend to support a portion of our hybrid/remote team's cell phone and...Remote workFull timeImmediate startWork from homeFlexible hoursEarly shift$170k - $230k
...Application Security Engineering team is looking... ...assist in building an AI platform that... ...We are flexible on remote working from home,... ...Golang and Postgres; supporting millions of user... ...can design, ship, debug, and maintain... ...Validation: security triage, clustering or near...Remote workFull timeWork from homeRelocationFlexible hours- ...proactive Technical Customer Support Contractor (6 months) to join... ...with technical investigation, triage, and incident handling in a... ...reviews, and collaborate across engineering, product, and operations to... ...communicating clearly with users across LATAM and North America time #J-188...Remote workContract workFor contractors
$120k - $207k
...highly motivated Senior HPC Support Engineer - Ethernet / AI Infrastructure to be... ...prestige customers onsite and remote, passionate about data center... ...technical questions, debugging, and issue resolution. As... ...engineering who understands Linux triage, knowledge about servers...Remote workFull timeWork experience placement- ...Description Hybrid 4 days onsite, 1 remote. in Greenwood Village, CO Our client seeks a Backend Support Engineer to build internal tools and scripts that improve... ...Build internal tools and scripts to debug and triage issues, streamline support workflows, and improve...Remote workContract work
- ...Working remotely in a full-time capacity, the Technical Customer Support Engineer will triage customer issues, debug problems, and collaborate with engineering and product teams to enhance the AI platform while applying prompt engineering skills to optimize AI worker performance...Remote workFull time
- ...Salesforce is seeking a Customer Success Engineer to lead end-to-end technical support for Salesforce platform products, including Sales Cloud. You will... ...skills, and excellent communication. US citizenship is required; remote work options vary by role. #J-18808-Ljbffr...Remote work
$200k
...the forefront of applied AI, helping enterprises... ...offices in North America, LATAM, and EMEA, we partner with... ...posture. We embed engineers and leaders inside client... ...not from a requirements doc. Reach working fluency... ..., not just use them ~ Remote-friendly culture How...Remote workWork at officeWorldwideTrial period$184k - $287.5k
...NVIDIA's DGX Cloud AI Efficiency Team... ...infrastructure software engineer to join our team.... ..., diverse, and supportive team that values learning... ...and analyze and triage failures from the... ...).Strong debugging skills and experience... ..., Austin; US, OR, Remote; US, WA, Remote; US...Remote workFull time€3,000 - €5,000 per month
...customers feel genuinely supported? Keep reading We’re... ...a Technical Support Engineer who combines strong technical... ...integration issues, debug tracking and API... ...Keep the help center, API docs, and integration guides... ...well. Flexibility: Remote‑first setup – work where...Remote work$6,000 - $7,500 per month
...ABOUT RETELL AI Retell AI is using first-principles... ...to handle sales, support, and logistics calls that... ...Combinator LOCATION: REMOTE, WITH OVERLAP WITH... ...build alongside customer engineering teams, debug production issues, and... ...issues and write the docs, templates, and playbooks...Remote workFull timeContract workFor contractors$51.9k - $132.4k
...About the team The Hardware Systems Engineer is responsible for diagnosing, testing... ...repairing, and validating next-generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI) Go... ...with complex hardware issues and remote troubleshooting across Go Big repair...Remote workTemporary workFlexible hoursWeekend work$89k - $105k
...and action layer for AI agents. We give agents... ...complicated? As a Technical Support Engineer at the company, you'll... ...into loyal ones. Triage and prioritize incoming... ...who are building and debugging integrations, helping... ...CDC setups. Location: Remote, Canada. 8am–5pm Eastern...Remote workLocal areaFlexible hours- ...Systems Support Engineer Located in Hunstville, AL or willing to relocate... ...itself — troubleshooting, triage, and interpreting... ...troubleshooting, and basic debugging Read and interpret schematics... ...system design/build) ~30% remote (tool training, customer introductions...Remote workFor contractorsRelocationVisa sponsorshipFlexible hours
- ...issue resolution for partners, the full-time remote Partner Support Engineer will manage complex technical inbound requests, triage production issues, and provide expert-level... ...responses within service-level agreements Read and debug API traffic and integration behavior to...Remote workFull time
- ...is looking for a highly experienced AI Software Production Support Engineer to join the Engineering team. This role combines deep technical debugging expertise with the use of AI-driven... ...tooling to decrease MTTR, improve defect triage speed, reduce repetitive manual...Temporary work
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