Team Leader, Manager, Director

Team Leader / Manager / Director at Chick-fil-A

Are you a highly skilled and motivated individual with a passion for serving others? Do you thrive in a positive, people-focused environment? If so, we have an immediate opportunity for you to join our team as a Leader at Chick-fil-A.

As a Leader, you will have the chance to work with a dynamic team and contribute to the overall success of our restaurant. You will have the opportunity to develop your leadership skills and make a positive impact on others. At Chick-fil-A, we value teamwork, character, and a sense of urgency in everything we do. We are looking for a future leader to join both our Front of House and Back of House teams.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offering immediate and respectful response to Guests' needs
• Continuously improving and ensuring Operational Excellence
• Assisting in training of new hires, setting the tone for a shift, and acting as a role model for our team
• Being a friendly and encouraging team player
• Opening and/or closing, leading shifts, and being a key holder
• Counting drawers and finalizing the day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Genuine desire to serve people
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred

About Chick-fil-A:

Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Location: Old Orchard 9341 Skokie Blvd, Skokie, IL 60077, USA

If you are a talented and motivated individual looking for a rewarding career in the food and beverage industry, apply now to join our Chick-fil-A team as a Leader. Take the first step towards a delicious and fun-filled journey with us!