Care Coordinator

Gastro Health Care Coordinator

Gastro Health is seeking a full-time care coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patient's medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Logging and tracking of results
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Obtain missing lab results, radiology, pathology as needed
• Complete tasks from electronic medical record
• Reviews in-box tasks daily
• Contact patients with test results
• Reschedules appts as needed
• Prepare daily billing forms and hospital billing and upload to RCM team
• Other duties as assigned
• Able to navigate a computer with ease.

Minimum requirements:

• High school diploma or GED equivalent
• Minimum 1yr experience in a medical practice or similar setting.
• Bilingual in Spanish and/or Portuguese are a plus, but not required.
• Experience with Allscripts or Epic is a plus, but not required.

We offer a comprehensive benefits package to our eligible employees:

• Medical
• Dental
• Vision
• Spending accounts
• Life / AD&D
• Disability
• Accident
• Critical illness
• Hospital indemnity
• Legal
• Identity theft
• Pet
• 401(k) retirement plan with non-elective safe harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an equal opportunity employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!