Shop Attendant

Job Description

Job Description

Description:

We are seeking a reliable, hands-on Shop Attendant to support our West Salem, WI and Winona, MN branch locations! As part of our family-owned company, you’ll help keep our service operations running smoothly by assisting with shipping and receiving, deliveries, inventory, shop organization, and basic equipment support. This is a great opportunity for someone who enjoys staying active, working independently, supporting a team, and taking pride in a job well done. If you’re organized, dependable, and ready to be part of a company that values hard work, teamwork, and treating people right, we’d love to hear from you!

Position: Shop Attendant

Department: Service

Reports To: Shop/Fleet Manager

FLSA Status: Non-Exempt

Position Summary

The Shop Attendant is responsible for a variety of work in our shop, facilities, and field that pertains to shipping & receiving, deliveries, inventory control and facility upkeep. This position does not have direct reports, primarily performs work independently with occasional team/group work environments and is under direct supervision.

Essential Functions/Responsibilities

• Ships and receives products, materials, and supplies.
• Stocks receivables and accurately updates the inventory database.
• Maintains an accurate log of daily deliveries and warehouse locations.
• Collaborates and communicates with technicians, office staff and others involved in the shipment and receipt of products.
• Executes daily pickups and deliveries of assorted materials, parts, and equipment.
• Operates a company vehicle to deliver parts, equipment, and/or materials to job sites.
• Performs basic repairs on equipment and tools.
• Ensures the shop, facility grounds, buildings and other assigned areas are kept clean, safe, and orderly.
• Conducts physical inventories according to company policy. Verifies inventory records and corrects discrepancies.
• Orders materials needed to restock shop supplies and maintain minimum inventory levels.
• Distributes shop materials in accordance with company policy and procedure.
• Demonstrates effective communication, assertiveness, versatility, and follow-through in responding to internal and external customer needs.
• Sets and achieves individual goals and supports department goals by contributing to a team environment.
• Demonstrates professionalism, timeliness, accuracy, and projects a positive company image in all assigned duties.
• Complies with all company and industry safety standards.

Marginal Functions/Responsibilities

• Other duties as assigned by authorized personnel.

Education/Experience/Training Requirements

• High school diploma or equivalent required.
• Vocational/technical school training or apprenticeship a plus.

Skills/Abilities Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to operate forklift, scissor lift, lift gate and drive a company vehicle.
• Ability to perform effectively in a high-stress, fast paced environment.
• Ability to plan, organize, and prioritize work tasks.
• Ability to use power and hand tools.
• Ability to follow instructions and meet deadlines.
• Basic computer skills and ability to learn computer programs
• Ability to travel between job sites and work locations 100% of the time

LANGUAGE SKILLS

• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

Stationary Position: Must be able to maintain a stationary position for 2-4 hours while traveling between jobsites.

Move: Continually required to walk inside and outside jobsites and other work locations.

Operate: Frequently operates a commercial vehicle, power tools, and a mobile device. Occasionally operates a computer and other office productivity machinery. Repetitive finger motion, hand dexterity, outward and upward arm extension, and elbow bending are required.

Ascend/Descend: Frequently required to ascend/descend stairs and ladders to access all areas of equipment and jobsites including rooftops.

Positions self: Frequently required to bend, stoop and access small, confined spaces.

Communicate: Frequently communicates with internal and external customers using spoken word and the ability to perceive the natural sounds of normal speaking levels. Must be able to exchange accurate information through oral and written communication and make fine discriminations in sound. Must be able to communicate information and ideas so others will understand.

Observe/Inspect: Able to observe details at close range, distance range, peripherally and with the ability to adjust focus. Frequently utilizes visual acuity to operate vehicles, power tools & equipment and read technical information.

Transport: Frequently required to lift/push/carry items up to 50 pounds.

Exposed to: Occasionally work near moving mechanical parts. Frequently exposed to loud noise and vibration consistent with use of power tools and equipment. Frequently exposed to outside weather conditions.

WHAT WE OFFER

• Competitive compensation based on experience
• Medical, dental, vision and supplemental insurance offerings
• HSA (Health Savings Account)
• Dependent Care & Health Care FSA (Flexible Spending Account)
• 401K with employer match
• Bonus potential
• Year-round work
• Paid Time Off
• Weekly paycheck
• Company swag and uniform programs
• Educational assistance
• Employee support services
• Company provided cell phone for qualifying positions
• Company provided vehicle for qualifying positions
• Latitude to determine parts stocking for technician assigned service vehicles
• Electronic work orders/time entry system
• Experienced technician support team
• Continuous training & development
• Advancement opportunities and more!!

WHO WE ARE?

Benedict Sales & Service, Inc., is a leading commercial mechanical contractor with operations throughout central and northern Wisconsin and eastern Minnesota. We are family owned and have been in business since 1938! We offer dynamic service and installation departments encompassing craftspeople in food service equipment, refrigeration, HVAC, metal fabrication, and beer/beverage systems all of which are supported by our experienced office support teams located in Altoona, WI, West Salem, WI, and Winona, MN!

WHY YOU’LL LOVE IT HERE!

At Benedict Sales & Service, we go the extra mile – to connect business to family . This is our purpose statement and standard of business; it’s who we strive to be day in and day out. Go the extra mile, might speak for itself, as we always want to go above and beyond the normal expectations. To connect business to family, speaks to how we go about our daily business. We need to always stay mindful of good business practices, but we strive to run those business practices through a family lens. We all want the best for our families, so why not conduct business in that same manner. Whether it is how we treat our staff or how we treat our customers, we want them all to know we have their best interests in mind as we strive to treat them like family.

Benedict Sales & Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.