SAP Managed Services Manager

Manager, Managed Services

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work You'll Do As a Manager, Managed Services on the GPS Enterprise Operations as a Service team, you will be responsible for leading SAP logistics workstreams across implementation, enhancement, and managed services engagements for federal clients, with a focus on SAP Materials Management, Inventory Management, Warehouse Management, Extended Warehouse Management, Quality Management, and integration with Sales and Distribution and Finance. Gathering business requirements, conducting fit-gap analyses, developing functional designs, and configuring SAP enterprise structures, purchasing processes, inventory processes, warehouse processes, and delivery processes. Translating business requirements into functional specifications, reports, workflows, interfaces, and enhancements that support client operations and program objectives. Supporting testing, defect resolution, cutover, go-live, training, post-implementation support, and system upgrades across SAP logistics environments, including ECC 6.0 and SAP Fiori applications. Managing deliverables, risks, and client communications while mentoring junior practitioners and contributing to proposals, reusable assets, and continuous improvement initiatives. A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team. Effective written and verbal communication skills. Meticulous attention to detail and quality of work product. Ability to build and sustain professional relationships. Ability to lead projects or workstreams. Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment. Strong interpersonal skills and professional demeanor. Ability to meet deadlines. Ability to mentor and provide clear guidance to others. The Team Deloitte's Government & Public Services (GPS) practice our people, ideas, technology and outcomes is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Enterprise Operations as a Service offering provides services to meet our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. Qualifications Required: Bachelor's degree. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required Secret clearance for this role. 10+ years of experience delivering SAP functional solutions, including SAP Materials Management. 5+ years of experience with SAP Materials Management Purchasing, Inventory Management, Warehouse Management or Extended Warehouse Management, and integration with SAP Sales and Distribution and SAP Finance/Controlling. 5+ years experience configuring plants, storage locations, purchasing organizations, purchasing groups, purchasing document types, vendor master data, material master data, info records, and pricing conditions. 5+ years experience leading requirements gathering, fit-gap analysis, configuration, testing, deployment, training, and post-go-live support for SAP implementation or enhancement projects. Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve. Preferred: Experience with SAP ECC 6.0 and SAP Fiori applications. Experience integrating SAP Materials Management with Quality Management or Vistex. Experience supporting multi-year managed services or operations support engagements. Experience leading workstreams and mentoring analysts or consultants. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 362445 Job ID 362445