Associate Store Manager

DuoDuo Snacks is a modern lifestyle retail brand bringing globally trending snacks, collectibles, and lifestyle products to the U.S. market. We aim to create a warm, engaging, and enjoyable shopping experience by offering trend-driven products and thoughtful service. Role Overview As an Assistant Store Manager, you are a key member of the store leadership team, supporting the Store Manager in executing daily operations and managing the sales floor. This role is focused on hands‑on leadership, on‑site execution, and team support, and serves as a critical development position for future Store Managers. Key Responsibilities Daily Operations & Execution Support Support the Store Manager in executing daily operational plans and store initiatives Oversee day‑to‑day store execution, including floor coverage, scheduling support, and front‑end operations Ensure store procedures, service standards, and operational guidelines are consistently followed Lead and support frontline team members during daily operations Help foster a positive, collaborative, and supportive team environment Assist with employee training, coaching, and performance feedback Handle day‑to‑day operational issues within assigned authority Identify operational challenges on the floor and escalate or recommend improvements as needed Support store operations in the Store Manager’s absence, within defined guidelines Customer Experience Support Help ensure customers receive consistent, professional, and friendly service Assist in resolving customer concerns and maintaining a positive store environment Qualifications Prior experience in retail or customer‑facing roles; leadership or shift‑lead experience preferred Reliable, responsible, and professional, with a strong sense of accountability Strong communication and teamwork skills Ability to perform effectively in a fast‑paced retail environment Good judgment and adaptability in on‑site situations Willingness to work flexible schedules, including evenings, weekends, and holidays Bilingual proficiency in English and Mandarin #J-18808-Ljbffr Duoduoglobal