Pre-Owned Vehicle Sales Consultant

Company Overview Shaheen Chevrolet in Lansing is looking for energetic, driven people to sell high-quality used cars in a fun, fast-paced environment. Come deliver the ultimate automotive experience with us today! We boast a family-friendly, energetic, diverse and fast-paced culture in which teamwork and ingenuity thrive. We strive to create an environment that is entrepreneurial, nurtures personal development, team-focused and builds into your unique talents. Owner and team member passion and commitment to excellence have helped make Shaheen Chevrolet of Lansing a leader in the automotive industry. It's why Shaheen Chevrolet of Lansing stands out as a local leader. It's why people want to work and partner with us, and why guests return time and again for all of their sales and service needs. Above all else, it makes Shaheen Chevrolet of Lansing, a family-owned company, one that can attribute its success to its products, clients and most importantly, its team members. We strive to offer the ultimate automotive experience - and the same goes for our staff. Come and see why Shaheen is the leading employer of dealers in Michigan! What We Offer Uncapped earning potential $$ SIGN ON BONUS for the right candidate FLEXIBLE work schedule - you choose your day off! Consistent inventory and traffic - top notch buyers Bonuses and Incentives Largest car lot in mid-Michigan Competitive - yet team oriented atmosphere Reputable, local, family owned dealer trusted in the Lansing area for over 50 years! Book of business and leads provided Medical, Dental and Vision benefits as well as Disability & Life Insurance 401k Plan with Employer Match Paid Vacations and sick time off Employee Pricing on Vehicle Purchases Family Owned and Operated Centrally Located Qualifications Experience in Sales/Leasing/Customer Service/Retail a plus Exemplary Customer Service & Communication Skills A can-do attitude Professional, well groomed appearance Pre-employment Background Check & Drug Screen Submission Job Title Used-vehicle Salesperson Summary Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction. ESSENTIAL DUTIES Maintains a professional business appearance. Attends sales meetings. Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. Follows the dealership's structured selling process. Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary. Provides thorough product information and demonstration to all prospects. Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories, etc. Enters complete customer and vehicle information into Reyrey.com and processes paperwork in accordance with established dealership policies. Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.Satisfies the transportation needs of new and used vehicle purchasers. Knows and understands equity and values, and is able to explain depreciation to the customer. Ensures that the sales manager has an opportunity to meet each customer. Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title, etc.). Assures preparation of sold vehicles for customer delivery (i.e., cleaning of vehicles, fuel level, and ensures all features are operational) prior to customer arrival. Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork. Exhibits a high level of commitment to customer satisfaction. Knows and understands the federal, state, and local laws which govern retail auto sales. Reads, understands, and maintains complete compliance with all General Motors Employee, Supplier, and Dealership Employee Vehicle Purchase Programs as periodically updated by General Motors. These guidelines can be accessed at GM-Dealerworld.com in the Incentive Manual. Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Follows up on all post delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains a prospect development and follow-up system. Helps to keep the used-vehicle department neat and clean. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. MARGINAL DUTIES Other duties may be assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION And/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr