Member Services Representative
Platinum Coastal Group Inc
Primary responsibilities
· Greet and assist members onsite
· Answer questions about services, benefits, and activities
· Help resolve routine member requests
· Support check-in, events, and engagement initiatives
This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
Entry-level fit: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
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