Human Services Licensing Representative

Salary

$59,345.00 - $90,211.00 Annually

Location

*Home Headquartered, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-49424-43671

Department

Department of Human Services

Division

HS Bur Cmy Srvs

Opening Date

05/14/2026

Closing Date

5/28/2026 11:59 PM Eastern

Job Code

43671

Position Number

50598400

Union

SEIU Local 668

Bargaining Unit

F4

Pay Group

ST07

Bureau / Division Code

00211393

Bureau / Division

Office of Developmental Programs / Bureau of Community Services

City

Home Headquartered

Contact Name

Elizabeth Bacon

Contact Email

View email address on click.appcast.io

THE POSITION

Are you passionate about ensuring high-quality support services that empower individuals with intellectual disabilities or Autismto live fulfilling, meaningful, and independent lives? Step into the role of Human Services Licensing Representative at the Department of Human Services and lead efforts that matter. You will inspect licensed homes, correct violations, and offer support that improves daily living for residents. Your work will involve collaboration with agencies and active problem-solving. This is a powerful opportunity to shape care standards and promote safety and dignity for residents.

DESCRIPTION OF WORK

This position helps ensure that community service providers follow the rules and standards that keep people safe and supported. The role involves inspections, investigations, and guidance for providers across the region. As a Human Services Licensing Representative, you will perform the following duties:

• Inspection Preparation: Review prior inspection materials and available system data to plan upcoming inspections
• Conduct Inspections: Examine community programs to measure compliance with regulations for various service settings
• Summaries and Reports: Prepare licensing summaries that describe findings and identify areas of non compliance
• Licensure Review: Evaluate plans of correction and recommend approval or denial of provider licensure
• Provider Guidance: Offer direction to providers to help them understand and correct noncompliant practices
• Complaint Investigation: Investigate complaints received about community service providers and report findings

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• This position requires frequent travel throughout the Southeast Region which includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties.

• This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

• Salary: In some cases, the starting salary may be non-negotiable .
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must reside in or be willing to relocate to the Southeast Region (which includes Bucks, Chester, Delaware, Montgomery and Philadelphia counties) by the time of hire.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.