Care Coordinator Supervisor

Care Finders Total Care , a Modivcare Personal Care Service, is looking for a Care Coordinator Supervisor . You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $22 - $25 Hourly, depending on experience
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 26 Journal Square, Suite 705 Jersey City, NJ 07306
• Requirements: Must be bilingual in English and Spanish

Benefits and Perks...

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Supervise and support Care Coordinators, including assigning tasks, monitoring workloads, and ensuring compliance with policies and procedures.
• Oversee patient intake and care coordination processes, ensuring continuity, quality of care, and timely service delivery.
• Receive and review referrals from healthcare providers, ensuring documentation is complete and accurate.
• Manage caregiver scheduling and staffing coverage based on authorized hours, caregiver skills, and client preferences.
• Serve as the primary point of contact for patients, families, caregivers, and healthcare teams regarding care coordination needs.
• Communicate patient updates, care plans, and scheduling changes while maintaining accurate and confidential records.
• Participate in care conferences, resolve service barriers, and support billing and service verification processes.
• Mentor and provide guidance to care coordination staff on complex cases and day-to-day operations.
• Educate patients and families on available services, community resources, and care expectations.
• Support quality improvement initiatives, data collection, compliance efforts, and participate in on-call rotation as needed.
• Perform other duties as assigned.

We are excited to speak to someone with the following...

• High school diploma or equivalent
• 3+ years of care coordination experience required.
• 1+ years of experience using a Home Care Platform or scheduling system such as HHA Exchange
• Bilingual in English & Spanish required

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.

Our Mission:

• To provide access to the care that matters for those who need it most.

Our Values:

• Caring: We care about what we do and who we do it for.
• Collaborative: We value the perspective and experience of all.
• Dedicated: We are committed to making a real world impact.
• Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace