SAP Cloud ERP Professional Services Functional Lead

Job Description

Job Title: SAP Cloud ERP Professional Services Functional Lead

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Location: Remote with Travel (20%)

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Duration: 12 Months Contract

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Requirements

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• Contracts run through December 2027, with conversion planned for 2028.
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• Priority roles (in order)
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• Remote, working EST or CST hours. Pacific is acceptable only if the candidate works Eastern or Central hours.
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• 40 hours a week, with 10 to 20% travel to Chicago for workshops (1 to 2 times a month). Travel is reimbursed.
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• Hands-on S/4HANA Public Cloud experience is required. On-prem only won’t work.
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Role Overview

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SAP Cloud ERP professional services functional lead Own the functional design, configuration, stabilization, and optimization of SAP S/4HANA Cloud Public Edition Professional Services processes for a project-based enterprise. Focus on customer project lifecycle, work packages, staffing-relevant project structures, time/cost capture integration, project billing, profitability, and operational controls while partnering closely with Finance and adjacent workforce/resource systems.

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Key Responsibilities

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• Own the post-go-live functional roadmap and configuration backlog for SAP Professional Services/customer project capabilities.
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• Configure and support customer project structures, project stages, work packages, roles, planned effort/cost/revenue inputs, and project lifecycle controls within deployed scope.
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• Own functional design for project billing preparation, billing plans, billing elements, project billing requests, and handoffs to billing/accounting.
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• Support project financial planning, actual cost/revenue visibility, project margin analysis, and integration with Finance and Event-Based Revenue Recognition.
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• Define and maintain project master-data standards, templates, derivation rules, validation controls, and governance.
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• Partner with resource-management and time systems to ensure project, role, assignment, budget, and time data are fit for downstream processing.
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• Analyze production defects involving customer projects, project billing, time/cost postings, master data, workflow, or integration dependencies.
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• Lead functional acceptance criteria, test scenarios, regression packs, and business validation for Professional Services changes.
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• Maintain end-to-end process documentation from project setup through time/cost capture, billing, revenue recognition, and closure.
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• Drive fit-to-standard decisions and minimize unnecessary custom extensions around project operations.
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• Support business teams during billing cycles, project setup peaks, period-end activities, and critical incidents.
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• Review SAP release changes affecting Professional Services and determine business impact, test scope, and adoption opportunities.
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• Coordinate functional dependencies with Finance, Billing, HR/time, resource management, CRM/engagement systems, data, and integration teams.
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• Lead backlog refinement and prioritize changes based on operational risk, business value, and go-live stabilization needs.
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• Provide quality oversight for SI-delivered configuration, test evidence, and production fixes.
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SAP / Product-Specific Responsibilities

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• SAP S/4HANA Cloud Public Edition Professional Services / customer project management capabilities.
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• Plan Customer Projects and project lifecycle concepts, work packages, billing elements, billing plans, and project billing.
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• Manage Project Billing and related billing request/document handoffs.
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• Integration with Event-Based Revenue Recognition, General Ledger/Controlling, time recording, expenses, and enterprise resource-management solutions.
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• SAP Fiori role-based applications, configuration lifecycle, and Public Cloud release adoption.
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Operational Responsibilities

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• Own stabilization of customer-project and project-billing processes, with clear severity and SLA-based triage.
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• Monitor recurring errors in project setup, time/cost postings, billing preparation, project closure, and integrated master data.
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• Maintain business-ready operating procedures, support playbooks, known-error records, and release regression scenarios.
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• Drive continuous improvement in project setup cycle time, billing readiness, data quality, and user adoption.
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Cross-Functional Collaboration

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• Professional Services operations, Project/Engagement Management, Finance/Controllership, Billing, Revenue Accounting, HR/time, resource management, Data, Integration, Security, QA/Release, and implementation partners.
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Required Qualifications

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• Bachelor’s degree or equivalent experience in Business, Finance, Information Systems, Engineering, or related discipline.
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• 8+ years of SAP project systems/professional -services functional experience, including S/4HANA-era delivery.
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• Hands-on configuration experience with SAP S/4HANA Cloud Public Edition Professional Services/customer project processes strongly preferred.
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• Strong understanding of project-based services economics, time/cost capture, billing, margin, and revenue-recognition dependencies.
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• Experience supporting production operations after ERP go-live.
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Required Technical / Functional Skills

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• SAP S/4HANA Cloud Public Edition Professional Services/customer projects.
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• Project lifecycle, work packages, project billing, billing plans, project master data, and project financial controls.
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• Integration with Finance/Controlling and Event-Based Revenue Recognition.
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• Time/expense and resource-management integration concepts.
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• Fiori applications, testing, defect triage, configuration governance, and release impact assessment.
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Preferred Qualifications

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• Experience in consulting, accounting, engineering, legal, or other project-based professional services firms.
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• Experience integrating SAP with workforce/resource planning or time systems such as Deltec Replicon and Day shape.
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• Current SAP credential aligned to SAP S/4HANA Cloud Public Edition Professional Services or related implementation learning is preferred.
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