Jira Programmer - Senior Technical Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization We are currently seeking a Jira Programmer - Senior Technical Analyst to join our team in Little Rock, Arkansas (US-AR), United States (US). The successful candidate will work as part of a team providing Business Operations Support (BOS) for a state Medicaid Program as well as other state programs. Working under the direction of the team manager and technology project manager, they will actively participate in the delivery of tasks/activities and associated deliverables. In collaboration with other NTT DATA consultants, the selected candidate will work directly with state business staff and vendors to support the analysis, planning, design, UAT, implementation and evaluation of key system changes, projects, and processes to help the client achieve organizational goals. Job Responsibilities Include: Review project artifacts/deliverables throughout the system development life cycle for quality, compliance, and completeness, document observations and findings using project team processes and standards Interface with state business users and vendors Analyze technical, business and user needs, developing requirements documentation Identify and report project issues and risks Research and provide recommendations to the client on business problems/decisions Collaborate with team members to provide subject matter expertise and assistance Ensure project identified processes and methodologies are executed and followed Configure and maintain Jira projects, workflows, permissions, screens, and custom fields Design and implement custom dashboards, filters, and reports Troubleshoot system issues and optimize performance Document configurations and provide user training and support Required Qualifications: Minimum 6 years of experience conducting reviews of system development life cycle documentation, project and technical architecture and design deliverables/artifacts Minimum 3 years of experience with Jira Minimum 2 years of experience in Agile/Scrum methodologies Undergraduate degree or Atlassian Jira Certification Preferred Skills: Experience supporting multiple workflows, specifications and clients in a dynamic fast-paced environment that is customer focused. Familiarity with Jira plugins and integrations with tools like Confluence, Bitbucket, or ServiceNow Minimum 2 years of experience with Jira REST APIs, webhooks, and automation rules Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $81,936 - $170,700. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. Benefits medical, dental, and vision insurance with an employer contribution flexible spending or health savings account life and AD&D insurance short and long term disability coverage paid time off employee assistance participation in a 401k program with company match additional voluntary or legally-required benefits Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For Pay Transparency information, please click here ( For our EEO Policy Statement, please click here ( If you'd like more information on your EEO rights under the law, please click here ( About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. #J-18808-Ljbffr