MS Dynamics 365 AI Developer

MS Dynamics 365 AI Developer

Location: Atlanta, Chicago, or Vienna (Only candidates located in these areas will be considered)

Position Overview

We are seeking a skilled Microsoft Dynamics 365 AI Developer with strong expertise in Dynamics 365 Customer Engagement (CE), Power Platform, and Microsoft Copilot Studio. The ideal candidate will design, develop, and support AI-enabled enterprise solutions, build intelligent automation, and integrate conversational AI capabilities within the Dynamics 365 ecosystem.

Key Responsibilities:

Dynamics 365 CE Development

• Design, develop, and maintain custom components including plugins, workflows, Power Automate flows, and JavaScript for Dynamics 365 CE modules.
• Implement enhancements and resolve defects based on business requirements and AMS priorities.
• Collaborate with Business Analysts to translate functional requirements into scalable technical solutions.
• Perform code reviews, unit testing, and deployment across multiple environments.
• Ensure solution quality, performance, and maintainability.

Power Platform & Copilot Studio:

• Develop applications using Power Apps (Canvas, Model-driven Apps, and Power Pages).
• Automate business processes using Power Automate.
• Design and deploy Copilot Studio solutions, including intelligent chatbots and virtual assistants leveraging NLU/NLG capabilities.
• Integrate Copilot Studio with Power Platform components and external enterprise systems.
• Manage custom topics, entities, and conversational actions.
• Utilize AI Builder for predictive modeling, document processing, and automation scenarios.

Integration & Architecture:

• Integrate Dynamics 365 solutions with enterprise systems using REST APIs, Azure Functions, Logic Apps, and Dataverse.
• Ensure compliance with enterprise security, governance, and performance standards.
• Support scalable and maintainable solution architecture.

DevOps & Lifecycle Management:

• Manage CI/CD pipelines using Azure DevOps.
• Follow Application Lifecycle Management (ALM) best practices.
• Maintain technical documentation and support release management activities.

Required Skills: Technical Expertise

• 5+ years of hands-on experience with Microsoft Dynamics 365 CE and Power Platform.
• Strong proficiency in C#,.NET, JavaScript, and Dynamics 365 SDK.
• Experience with Copilot Studio, conversational AI design, and AI Builder.
• Knowledge of solution packaging, deployment processes, and version control practices.

Preferred Certifications:

• Microsoft Certified: Power Platform Developer Associate (PL-400)
• Microsoft Certified: Dynamics 365 Developer Associate
• PL-600 or MB-600 certifications (preferred for solution architecture exposure)

Nice to Have:

• Experience developing PCF controls and working with Power Pages.
• Knowledge of Azure AI Services, AI Foundry, and modern data integration frameworks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a prot