Assistant Store Manager, Operations

Assistant Store Manager, Operations Location: Dallas, TX Position Type: Direct Hire, Permanent

MAJOR RESPONSIBILITIES:

Maintain orderly operation and safety of all areas of responsibility;ensure that operational policies and procedures are being properly carried out at the store level Consistently achieve inventory control, customer satisfaction, productivity, payroll and expense goals Conduct physical inventory;manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets Through front end leadership, ensure all customer issues are resolved in a timely manner and in alignment with company policy Participate in and lead open and close procedures Serve as manager-in-charge during absence of General Manager or other store managers Ensure the execution of ad set and visual merchandising standards Manage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customers Develop and coach supervisors and associates in all departments in the areas of customer satisfaction, product knowledge, solution selling and standard operating procedures Provide regular coaching and feedback to supervisors and associates to ensure goals and results are communicated to all associates throughout the store Ensure human resource issues are handled in accordance with guidelines;partner with Regional HR Manager and Store Manager when needed

EDUCATION & EXPERIENCE:

Two or more years of experience with a major big box retailer in a high-volume, 30, 000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industry Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service Experience in human resources functions and capable of hiring, retaining and coaching qualified employees Ability to execute corporate initiatives and analyze the competition Proficiency in Microsoft Office Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays #J-18808-Ljbffr Peyton Resource Group