LensCrafters - Team Lead - Cherry Creek

Position Details Requisition ID: 933397 Store # : 000424 LensCrafters Position: Full-Time General Function The Team Lead creates exceptional value in the lives of customers & patients by providing outstanding customer service, managing key optical and lab processes, and supporting store success. Major Duties and Responsibilities Retail Operations Ensure the LensCrafters team provides unsurpassed customer service. Proactive and solution‑driven execution with knowledge of products. Assist customers with selections, provide recommendations, and support sales associates. Serve as the responsible alternate store key holder. Lab Operations (if applicable) Custom fit glasses and place prescriptions precisely in lenses. Collaborate with associates to strengthen knowledge, skills, and certifications related to lens and lab technology. Ensure finished eyewear meets optical standards and customer requirements. Create a safe working environment adhering to safe work practices. Maintain basic operation, cleaning, and ongoing maintenance of lab tools and systems. Basic Qualifications HS Diploma or GED. Strong optical and retail experience. Knowledge of current optical theory and merchandise. Strong communicator and listener. Strong interpersonal skills. Strong basic math skills. Sales skills. Problem‑solving ability. Familiarity with cash register, computers, and calculators. Leadership and training experience. Edging and mounting experience. Basic optics knowledge and optical measurement experience. Preferred Qualifications State licensure (if applicable) or ABO certification in non‑licensed states. LensCrafters Final Eyewear Inspector certification. LensCrafters Quality, Fitting & Adjusting Program certification. Optical machinery and instruments experience. Customer service experience. AccuFit Digital Measurement System certification. Knowledge of current store merchandise and lens options. Compensation & Benefits Pay Range: $19.25 – $32.75 per hour. Employee compensation may include a bonus and/or commission plan that complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr LensCrafters