Rotational Food Runner

Seasonal | The Greenbrier Hotel | United States Posted On 05/27/2026 Job Information Department Name: Food and Beverage Hospitality Compensation: $6.93 Plus Service Charge and/or Gratuity Location: White Sulphur Springs, West Virginia 24986 Job Description Department: Food and Beverage Primary Responsibilities: Ensure all guests receive a Five Star Experience Embody and maintain the Brand DNA in all aspects of the dining experience Proactively approach and acknowledge all guests in a friendly, warm and welcoming manner Escort and offer chair assistance in the arrival and seating of the guests Serve and articulate all courses including a full knowledge of all offerings and preparation methods Assist in the departure of the guest including a genuine farewell and invite the guest back Complete all assigned side work to the standard operating procedure Take food orders including a full articulate knowledge of all offerings and preparation methods Place food orders into the Point of Sale System Efficiently execute food delivery to the guest table and maintain the overall guest experience Secondary Responsibilities: Provide a selection of bottled water service Menu presentation Place appropriate silverware Fire appropriate course Clear all courses Validate satisfaction throughout the meal Take dessert orders including a full articulate knowledge of all offerings and preparation methods Make and serve coffee, tea, espresso, cappuccino, latte Assist in the departure of the guest including a genuine farewell and invite the guest back Assist the dining team with all aspects of the service script Complete all assigned side work to the standard operating procedure Maintain a high level of professionalism on the phone with callers and others entering the dining room in accordance with Greenbrier standards Maintain a clean and organized station Effectively and conscientiously use materials and time Be familiar with pertinent ABC laws Participate in all meetings as required – Pre-Shift, training sessions, etc. Ensure proper supplies are on hand at all times to effectively service the guest Because of the fluctuating demands of the Hotel’s operation, it may be necessary that each employee partner perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed. Past Work Experience Requirements: Busboy / Food Runner for at least two years, Four Star or Five Star dining experience preferred Educational Requirements: High School Diploma or G.E.D. preferred Successfully passed the menu test Successfully passed the practical service test Communication Skills Requirements: Ability to communicate effectively to ensure all objectives, criteria, and goals are clearly understood and accomplished to the desired standard Must be enthusiastically proficient in the proper pronunciation of Food and Beverage offerings and preparations Technical Requirements: Point of Sale Terminal experience To be considered a qualified applicant one must successfully complete the following: Talent plus rating process Verbal and written menu test Practical service test Required Supervision: Assistant Manager / Sous Chef Other Requirements: Energetic with a strong ability to display enthusiasm, professionalism, passion and energy On-going certification and training will be part of the requirements The selected candidate must be able to uphold the Greenbrier's Vision as well as demonstrate the 12 Greenbrier values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility and Fairness. #J-18808-Ljbffr Greenbrier International