Parts (Front) Counterperson

Parts (Front) Counterperson POSITION SUMMARY: Assists technicians and retail customers with needed parts and supplies. Achieves monthly sales objectives and gross profit forecast; seeks out/solicits additional wholesale and retail parts business. Completes accurate paper work daily. Stocks new and returned parts daily. Compares and read part ID numbers up to 18 digits in length; issues correct parts as they are requested; answers telephone and respond to inquiries; solicits customers for parts and accessories by using the phone and personal contacts; maintains a master parts listing and price book; prepares individual invoices for all sales and uses a personal computer and video display terminal to find data that is required for various aspects of these job duties. ESSENTIAL JOB FUNCTIONS: Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required. Accurately compares part numbers and part names to printed invoices and order forms. Compares and reads part ID numbers up to “18” alphanumeric series accurately (i.e. VIN numbers, parts numbers and driver’s license numbers) from a printed, written and VDT format. Issues correct parts as they are requested. Answers telephone and responds to inquiries. Solicits customers for parts and accessories sales using phone and personal contacts. Accurately maintains master parts listing and price book. Prepares individual invoices for all sales. Courteously performs multiple tasks simultaneously. ESSENTIAL JOB REQUIREMENTS: Valid driver’s license. Math and English reading skills sufficient to perform job duties (approximately at 10th grade general education level). Works with more than one person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration, anger or pressure. Regularly and repeatedly moves a minimum of 50 pounds from ground level to chest height, carries 30 feet and places on shelf or counter. Regular, timely and daily attendance; arrives at work by 7:00 a.m., or as scheduled. Uses personal computer and VDT, accurately and in timely manner, utilizing a variety of programs and systems. Experienced with dealership in-house computer system and factory communication system. Compares and reads ID numbers up to “18” series accurately (i.e., VIN numbers, Material Safety Data Sheets and driver’s license numbers) from a printed and VDT format. Records order information (taken by phone or in person) accurately. Performs several assignments simultaneously accurately in a courteous and professional manner. Able to work in a dusty indoor/outdoor environment with constant noise and repeated distractions. Ability to maintain good employee relations by acting courteously and amicably towards other co-workers. All physical requirements detail on attached chart. ALL CANDIDATES: Pass observed and SAMHSA certified drug screen. Present documents to certify eligibility to work. Have work history verified as accurate. For a complete list of our current openings and to submit an application, please visit: The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V