HVAC Quality Control Technician

Job Description

Job Description

Are you the technician everyone trusts to catch what others miss?

At ASTAR Heating & Air, we're looking for an experienced HVAC Quality Control Technician whose primary focus is protecting our reputation for excellence. This is not a traditional service technician position. Your mission is to ensure every installation meets ASTAR's quality standards, identify issues before they become customer concerns, and deliver an exceptional customer experience.

If you have a sharp eye for detail, enjoy troubleshooting, take pride in doing things the right way, and want to help raise the standard of quality, this is the career for you.

Why Join ASTAR?

Benefits You'll Love

✅ FREE Employee Health Insurance

✅ Dental Insurance

✅ Vision Insurance

✅ 401(k) with Company Match (Up to 6%)

✅ Paid Time Off (PTO)

✅ Paid Holidays

✅ Birthday PTO Day

✅ Ongoing Technical, Sales & Leadership Training

✅ Career Advancement Opportunities

✅ Family-Owned Company with an Amazing Culture

✅ Commission & Performance SPIFF Opportunities

About the Role

The HVAC Quality Control Technician serves as the final line of defense before a job is considered complete. Your responsibility is to ensure every installation meets ASTAR's standards for quality, safety, efficiency, and customer satisfaction.

You'll perform detailed quality inspections, resolve warranty concerns, identify workmanship issues, and provide coaching opportunities that help our entire team improve.

Your goal is simple:

Deliver every customer the confidence that their HVAC system was installed correctly the first time.

Primary ResponsibilitiesQuality Control

Perform comprehensive quality inspections on completed HVAC installations

Verify installations meet manufacturer specifications, local code requirements, and Astar quality standards

Inspect workmanship, equipment operation, airflow, refrigerant performance, drainage, electrical connections, and overall system performance

Identify deficiencies and document corrective actions

Ensure every system is operating safely and efficiently before final approval

Warranty & Diagnostics

Respond to warranty calls and determine root causes

Troubleshoot heating and cooling system issues

Diagnose electrical and mechanical failures

Repair HVAC components as necessary

Resolve customer concerns professionally and efficiently

System Performance

Verify proper airflow, static pressure, temperature split, refrigerant charge, and equipment performance

Troubleshoot gas furnaces, electric heating systems, and heat pumps

Correct condensation and drainage issues

Confirm systems are operating at peak efficiency

Documentation & Communication

Complete detailed inspection reports

Document quality concerns and recommendations

Submit parts and equipment requests when necessary

Communicate findings clearly with installation managers and technicians

Educate homeowners on system operation when appropriate

✅ Qualifications

High School Diploma or GED

At least 5+ years of Residential HVAC Service experience

Strong diagnostic and troubleshooting skills

Extensive knowledge of HVAC installation best practices

Experience servicing gas furnaces, electric heating systems, and heat pumps (Required)

Ability to read wiring diagrams, installation manuals, and technical documents

Excellent attention to detail

Strong communication and customer service skills

Professional appearance and positive attitude

Ability to work independently and make sound decisions

Requirements

EPA Universal Certification

Current Texas TDLR Registration

Valid Driver's License with an insurable driving record

Pass background screening

Ability to lift equipment and work in various weather conditions

Monday–Friday schedule with rotating on-call responsibilities

What Makes Someone Successful in This Role?

We're looking for someone who:

✔ Takes pride in catching the small details others overlook

✔ Believes "good enough" is never good enough

✔ Enjoys solving problems and finding root causes

✔ Has exceptional integrity and accountability

✔ Coaches and supports teammates through constructive feedback

✔ Is passionate about delivering a five-star customer experience

✔ Helps protect the Astar reputation with every inspection

Why Astar?

At Astar, quality isn't just a department—it's our reputation. As our HVAC Quality Control Technician, you'll play a vital role in maintaining the high standards our customers expect and ensuring every installation reflects our commitment to excellence.

We live by our F.I.R.E. Values:

Fun

Integrity

Respect

Excellence

If you're ready to be the standard of quality and help raise the bar across our HVAC team, we'd love to have you on the Astar family.

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.

Company Description

We specialize in providing high-quality services in plumbing, HVAC and electrical services. Our commitment to honesty and excellence drives us to deliver the best equipment and service to our valued clients. Astar’s mission is to always provide HONESTY in every solution, while delivering the highest QUALITY in service and installations.