Director of Closing

Job Description

Job Description

Company Overview

Arixa Capital is a leading private real estate lender and alternative investment manager with over $8 billion in originations completed since inception and a servicing portfolio exceeding $2.5billion as of June 30, 2026.

We're more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients. Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we're positioned for continued growth and innovation.

At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together.

We've been named to the Inc. 5000* list of fastest-growing private companies for three years running, and we're just getting started.

*Arixa provided Inc. de minimis compensation to be considered for the Inc. 5000 list of the fastest growing private companies in the U.S. For a full description of ranking methodology, please visit:

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Position Overview

Arixa is seeking a proactive, process-driven Director of Closing to lead and optimize our Closing, Funding, and Post-Closing operations. This role is critical to ensuring loans move through the pipeline efficiently, accurately, and with exceptional communication—while maintaining our high touch client experience. We are looking for a leader who is highly organized, detail-oriented, and experienced in lending, ideally within the private lending sector. The right candidate will not only resolve issues but anticipate them, implement solutions, and drive continuous improvement. They will empower the team through training, clear processes, and critical thinking, fostering independence and accountability.

Summary of Primary Duties and Responsibilities

The Director of Closing is an LA-based position on a hybrid schedule with at least three (3) days in-office. This position will report to the SVP of Loan Operations. While not an exhaustive list, the Director of Closing will be responsible for:

• Lead and develop the Closing team through effective hiring, onboarding, training, and performance management—fostering a culture of accountability, independence, and continuous improvement.
• Establish and enforce clear processes that drive efficiency, accuracy, and compliance across Closing, Funding, and Post-Closing operations.
• Proactively monitor the loan pipeline to identify potential bottlenecks or issues early and implement solutions before they escalate.
• Serve as the primary point of contact for closing status and pipeline updates to senior management, ensuring transparency and timely communication.
• Review and approve loans prior to funding to confirm all requirements are met, escalating exceptions as necessary.
• Build and maintain strong relationships with key vendors and partners (title, escrow, custodians, banks, and loan buyers) to ensure smooth transactions and collateral management.
• Champion an exceptional borrower experience by ensuring clear communication and resolving escalated issues promptly and professionally.
• Grow and optimize the Post-Closing department , implementing best practices and operational efficiencies.
• Collaborate cross-functionally with Originations, Underwriting, Servicing, Compliance, Accounting, and Technology teams to streamline processes and enhance communication.
• Drive process innovation by identifying gaps, implementing improvements, and leveraging technology to increase scalability and accuracy.
• Maintain and continuously refine department policies and procedures to support compliance and operational excellence.
• Other duties may be assigned as needed.

Education and Experience

• Bachelor's Degree preferred; advanced education or certifications in business, finance, or related fields a plus.
• 10+ years of experience in real estate lending operations, ideally within the private lending sector, including at least 3 years in a leadership role managing closing and funding teams.
• Proven ability to design, implement, and optimize processes that drive efficiency, compliance, and scalability.
• Deep knowledge of mortgage loan products, guidelines, and regulatory requirements.
• Strong critical thinking and problem-solving skills, with a proactive approach to anticipating and resolving issues.
• Highly organized and detail-oriented, capable of thriving in a fast-paced, deadline-driven environment.
• Exceptional verbal and written communication skills, with the ability to convey complex information clearly and professionally.
• Collaborative team leader and mentor, skilled at empowering staff and fostering independence.
• Experience with Salesforce preferred; comfort with technology and process automation is required.

Compensation

This position is exempt full-time, with salary range: $140,000 - 150,000 depending on experience level, plus discretionary bonus potential.

Benefits

This position is eligible for the following benefits:

• Annual discretionary bonus program.
• Medical, dental and vision insurance.
• 401K with Safe Harbor contribution.
• Three weeks (fifteen days) paid time away excluding sick time.
• Six sick days.
• Ten paid holidays
• One floating holiday.

Note: This is not an all-inclusive list. The Director of Closing will be involved and participate in related business matters and duties as assigned. Arixa is an 'at-will' employer.

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