Pickup Operations Sr Expert
SwiftX Inc.
Pickup Operations Manager
Manage overall pickup operations and ensure SLA compliance across service regions
Monitor and improve customer pickup timeliness and operational performance
Oversee driver dispatch operations and optimize daily routing efficiency
Coordinate pickup operations for key accounts and large-volume customers
Investigate and resolve pickup-related operational exceptions and service failures
Analyze pickup operational costs and implement cost control initiatives
Optimize pickup routes and dispatch planning to improve efficiency and service levels
Monitor pickup KPIs, including on-time pickup rate, route utilization, service quality, and operational productivity
Collaborate cross-functionally with warehouse, transportation, and customer service teams
Develop operational processes and continuous improvement initiatives to support scalable growth
Support peak season pickup capacity planning and operational contingency management
SwiftX Inc.Vacancy posted 1 day ago
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