ServiceNow Architect

Job Description:

8+ years of experience

Must-Have:

• Experience as a Senior Technical Lead / Architect.
• Experience of ITSM, CMDB, Integrations, VA within ServiceNow
• Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills
• Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.)
• Good understanding in Monitoring tool
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
• Knowledge and experience with base platform & reports
• Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell)
• Experience in integration using REST API / SOAP / any other technology
• Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
• Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)

Behavioral competency :

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratevily
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

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