SECURITY SUPERVISOR

SECURITY SUPERVISOR

Q Casino + Resort

1 Positions

ID: 415244

Posted On 10/01/2026

Job Overview

Q CASINO + RESORT

SECURITY SUPERVISOR

To supervise Security personnel during shifts, in order to assure the safety and security of patrons, employees and the facility.

ORGANIZATIONAL RELATIONSHIPS

• Reports to: Security Manager

• Supervises: Security officers

SPECIFIC DUTIES AND RESPONSIBILITIES

• Check-in and assign Security staff members to appropriate locations

• Facilitate Buzz Session at start of shift to distribute pertinent information to employees

• Enforce internal controls, Security SOP’s, and IRGC regulations

• Maintain, organize and regulate proper control of shift keys

• Oversee collection of casino funds while enforcing casino and state regulations

• Complete daily attendance reports for state representatives, and any other required reports

• Report any incident, which may occur during a shift, to proper officials

• Assist in the arrest or eviction of a patron when necessary

• Assist in the training of new Security and Valet staff members

• Conduct employee disciplinary actions when necessary

• Occasionally assist in medical calls

• Monitor parking lots and report any violations

• Use established guidelines to decontaminate affected areas of blood-borne pathogens, in conjunction with Maintenance Supervisor, in absence of First Responder

• Oversee day to day maintenance issues, requests, ordering supplies and staffing in the absence of the Director of Facilities, Security Manager or Maintenance Manager

EDUCATION, TRAINING AND EXPERIENCE

• High school diploma

• 1-year prior security experience and 1-2 years prior supervisory experience required

• OSHA trained in blood-borne pathogen clean-up

STANDARDS OF PERFORMANCE

• Good oral and written skills

• Good customer service skills

• Good leadership skills

• Ability to maintain control and keep calm during stressful situations

• Good decision-making skills

• Ability to use Microsoft Word and Excel to complete necessary reports

MENTAL AND PHYSICAL REQUIREMENTS

• Medium work, with ability to move up to 50 lbs.

• Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing walking, pushing, lifting, grasping, talking, hearing and repetitive motion are physical requirements for this position

WORKING ENVIRONMENT AND CONDITIONS

• Activities occur inside and outside, subject to weather conditions.

• Atmospheric conditions (fumes, odors, dust, etc.)

• Loud noise levels

• Smoke filled environment

• Possible exposure to blood-borne pathogens

EQUIPMENT AND TOOLS

• General office equipment including, but not limited to:

• Copier

• Fax Machine

• Scanner

• Computer

• Two-way radios

• Other

Primary Contact

1773354678169

Kelly Bohannan

Human Resources Assistant, Human Resources

Phone

Phone

Phone

Fax

View email address on click.appcast.io

Email

True

True

True

Job Details

Categories

Casino

Clerical/Office Administration

Customer Service

Education

Environmental/Quality Assurance/Safety

Maintenance/Repair

Management/Executive

Location

Dubuque, IA

Shift

Swing

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$24.00 - $24.00 Hourly

Company ID

1202

Job REQ #

415244

# Positions

1

Start Date

20261001

End Date

20261102

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Q Casino + Resort

About the Company

Are you excited to be a part of a dynamic environment where entertainment thrives and innovation abounds? Join us at Q Casino + Resort and play a pivotal role in our exciting transformation!

Q Casino is undergoing a thrilling evolution, poised to become the ultimate destination for gaming, live performances, and culinary excellence. As a member of our team, you'll be at the forefront of our operations, ensuring the legacy of our roots while embracing the exciting changes ahead.

Working within a vibrant hub of entertainment and hospitality, you'll be part of a team dedicated to maintaining the integrity of our operations. Against the picturesque backdrop of the Mississippi River, you'll guide our functions through a period of significant growth and investment. With over $100 million earmarked for property enhancements , including a remodeled casino, a brand-new family entertainment zone, expanded banquet space, the luxurious Hilton Tapestry Hotel featuring a rooftop restaurant and bar, an outdoor amphitheater, alongside existing venues like ImOn Arena, Hilton Garden Inn, and Houlihan's Restaurant.

Your contribution will be instrumental in driving efficiencies and ensuring our continued success as a premier destination for locals and visitors alike. Join us in this electrifying realm of entertainment and take your career to new heights. Apply now to be a part of our team at Q Casino + Resort!