Deputy Executive Director of Operations

IntroductionWhen you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a Management Service position that serves at the pleasure of the Appointing Authority.GRADE 24 LOCATION OF POSITIONMaryland Department of Human ServicesSocial Services Administration25 S. Charles StreetBaltimore, MD 21201Main Purpose of Job The main purpose of this position is to serve as the Deputy Executive Director of Operations. In this capacity, the incumbent directly assists the SSA Executive Director in developing the administration’s overarching vision, managing agency wide programs, and leading day-to-day operations. POSITION DUTIESProvides senior management and operational oversight for all Social Services Administration (SSA) programming.Establishes strategic planning goals, standard operating procedures, and manages day-to-day operations.Represents the SSA Executive Director on governing committees, task forces, and workgroups with binding decision-making authority.Plans, organizes, supervises, and evaluates the work of Program Directors and supervisory staff.Directs, edits, and participates in the annual budget formulation process for the Social Services Administration.MINIMUM QUALIFICATIONSEducation: A Bachelor's degree from an accredited college or university in Social Work, Public Administration, Business Administration, Human Services, or a related field. Experience: Eight years of experience in administrative, operational, or managerial leadership within a large-scale public or private human services, social work, or health administration agency. This experience must include three years involved direct supervision of professional supervisory or managerial staff, and Two years of experience managing programmatic budgets, fiscal impact analysis, or contract lifecycle administration.DESIRED OR PREFERRED QUALIFICATIONSThe ideal candidate will possess the following:Two years of experience utilizing statewide human services data systems (specifically CJAMS, CCWIS, or SACWIS) to guide policy decisions, monitor performance metrics, and optimize staffing allocationsTwo years of experience managing complex Request for Proposals (RFPs), contract lifecycles, or presenting formal contract actions before oversight bodies such as the Board of Public Works (BPW).Two years of executive or senior managerial experience leading multi-agency initiatives,, or serving with decision-making authority on statewide task forces or boards (e.g., Hospital Overstay Task Force, Interagency Rates Committee, or Interagency Placement Committee).An advanced degree (e.g., MSW, MPA, MBA, PhD, DBA, DSW) or formal credentials such as the Certified Public Manager (CPM) designation.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet thequalifications for this recruitment. We will not consider information submitted after this date. Successfulcandidates will be placed on the employment (eligible) list. The resulting list may be used for futurevacancies with this agency or other state agencies.If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.BENEFITSAs an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). • Annual Leave – ten (10) days of accumulated annual leave per year.• Sick Leave – fifteen (15) days of accumulated sick leave per year.• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.• Holidays – State employees also celebrate at least twelve (12) holiday per year.• Pension – State employees earn credits towards a retirement pension.• Positions may be eligible for telework. FURTHER INSTRUCTIONSThe online application process is STRONGLY preferred. If you are unable to apply online, you maymaila paper application and supplemental questionnaire to, Maryland Department of HumanServices,Employment Services, Attention: Heather Braddy, 25 South Charles St, Room 1116,Baltimore,Maryland 21201.If you have any questions concerning the recruitment process for this position, please email Heather Braddy at View email address on click.appcast.io; include the job title and recruitment # in the subject line.If you are having difficulty with your user account or have general questions about the onlineapplicationsystem, please contact the MD Department of Budget and Management, Recruitment andExaminationDivision, at View phone number on click.appcast.io or View email address on click.appcast.io Users: call via Maryland Relay.As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. Department DHS - Social Services Administration Date Opened

8/19/2026 09:20:00 AM

9/2/2026 11:59:00 PM