Senior Manager, Strategic Operations

Leading cross-functional initiatives, the full-time Senior Manager, Strategic Operations will manage complex business priorities, including international expansion and corporate crisis management, in a remote capacity within the United States or Canada. Key responsibilities Lead strategic initiatives from definition through execution, focusing on international expansion and high-priority customer programs Develop a corporate crisis management playbook and support the organization in addressing complex business challenges Create clear roadmaps, status reports, and recommendations to enhance visibility and accelerate decision-making across teams Required qualifications 7-9+ years of experience in strategic operations, business operations, or program management Proven ability to lead cross-functional programs and influence senior stakeholders without direct authority Experience in Software as a Service (SaaS), cybersecurity, or technology environments Strong analytical skills with the ability to translate data into actionable recommendations Familiarity with Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency