Office Assistant

Job Title

Support and implement interventions and directives as directed by the Team. Always demonstrate compassion and concern when supporting a Member through embracing Project Transition and PCS Mental Health's Mission and Core Values. Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma. Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles. Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively. Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support. Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization. An understanding of and an agreement to value the concepts of a Trauma Informed workplace

Physical Requirements: This position requires the ability to perform physically demanding tasks, including standing, walking, bending, and lifting up to 20 lbs. An essential function of this role involves the application of physical restraint techniques in emergency situations to prevent immediate harm to the Members or others, requiring specific training in crisis de-escalation and proper restraint methods, along with detailed incident reporting as per facility policy and regulatory guidelines.

Qualifications: High School Diploma or equivalent (required), Associates degree (preferred) Proficiency with Microsoft software including Word, Excel, Access, Power Point, and Outlook (required). Must possess a valid, non-commercial driver's license with a clean driving record. Ability to multi-task, prioritize and meet deadlines in a fast-paced environment. Ability to work independently and get projects completed in a timely manner. Ability to maintain consistent and punctual attendance. Strong analytical skills Strong interpersonal skills, flexible, patient, efficient, willingness to help. Self-directed team player Ability to maintain confidentiality.

Benefits: Paid Time Off Health Insurance available within 60 days of hire Company Paid Life Insurance STD/LTD Dental Insurance Vision Insurance Health Spending Accounts Able to participate in company 401K after 6 months of hire Company 401K match up to 3% All Employees have access to our Employee Assistance Program