Front Desk Receptionist

Job Description

Job Description

Receptionist

Job Summary:

Alpine Care of St. Charles is seeking a skilled and friendly Receptionist to join our team! As the first point of contact for patients, families, and staff, you will play a vital role in ensuring a warm and welcoming environment for everyone who walks through our doors.

Key Responsibilities:

• Greet patients, families, and visitors in a courteous and professional manner
• Answer and direct phone calls and handle confidential documents
• Maintain accurate and up-to-date patient records, including managing patient flow
• Provide exceptional customer service, addressing patient concerns and referring them to the appropriate staff member when necessary
• Perform administrative tasks, such as data entry, filing, and mail distribution
• Support other departments as needed, including medical records, billing, and marketing

Work Environment:

• Work in a fast-paced, dynamic healthcare environment
• Collaborate with a diverse team of healthcare professionals
• Enjoy a supportive and inclusive work environment that values employee growth and well-being

Requirements:

• High school diploma or equivalent required
• 1 years of experience or training in a healthcare setting (entry-level candidates encouraged to apply)
• Excellent communication and interpersonal skills
• Ability to work in a team-oriented environment with a focus on customer satisfaction
• Basic computer skills, including proficiency in Microsoft Office and electronic medical records systems

If you are a friendly, detail-oriented, and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity!