Office Administrator

Job Description Job Description Work Schedule: 8:00 am – 5:00 pm Monday through Friday with an hour lunch
The Office Administrator reports directly to the USA Office Process Manager in Machesney Park, IL and is responsible for providing financial, administrative and clerical services. Providing these services in an effective and efficient manner will ensure that customer needs are met, all customer/vendor accounts are accurate and up to date and that vendors/suppliers are paid within established time limits.
Essential Duties:
Customer service - answering phones, taking and entering sales orders, facilitating paperwork to fulfill orders
Daily invoicing of fulfilled sales orders
Maintain paperwork for delivery route schedules
Maintain proper support files for research and reference
Resolves account discrepancies by investigating documentation and taking the necessary steps to correct issues
Occasionally support corporate AR in customer account collections
Multi-task and work under time constraints
Work with purchasing department to monitor inventory levels of key accounts
Skills:
Ability to maintain a high level of accuracy in preparing and entering information
Excellent communication and team building skills
Strong analytical and problem-solving skills
Organizational skills
Time management skills
Experience:
High School Diploma
Experience in customer service and facilitating customer orders
Experience with ERP systems; D365 and/or Microsoft Ax 2012 Accounting software experience a plus
Working knowledge of Microsoft Office – Teams, Outlook, Excel, and Word
Ability to work on a computer for up to 8 hours a day
Benefits:
Health/Dental, Life, Vision, 401K, Short Term/Long Term Disability, FSA, Paid Vacation, Paid Holidays
Company Description The Kinkelder Company was founded in 1945 in the city of Zevenaar, Netherlands. Over the years, Kinkelder has developed a reputation as a renowned industry leader specializing in the manufacturing and supply of high-quality circular Tungsten Carbide Tipped (TCT) and High-Speed Steel (HSS) saw blades. With a focus on precision and innovation, Kinkelder serves the metal-cutting needs of tube, pipe, and steel bar producers, processors, and service centers worldwide. We pride ourselves in offering a high level of support to our customers. Our tagline, "Cutting Experts" reflects this commitment to enhanced product support and service. KinkelderUSA owns five (5) companies throughout the USA. Company Description The Kinkelder Company was founded in 1945 in the city of Zevenaar, Netherlands. Over the years, Kinkelder has developed a reputation as a renowned industry leader specializing in the manufacturing and supply of high-quality circular Tungsten Carbide Tipped (TCT) and High-Speed Steel (HSS) saw blades. With a focus on precision and innovation, Kinkelder serves the metal-cutting needs of tube, pipe, and steel bar producers, processors, and service centers worldwide. We pride ourselves in offering a high level of support to our customers. Our tagline, "Cutting Experts" reflects this commitment to enhanced product support and service. KinkelderUSA owns five (5) companies throughout the USA.