Outside Customer Service Representative

Job Description

Job Description

We’re seeking a motivated individual with proven customer service skills to become a member of our award winning team in San Leandro, Ca for our Contra Costa territory.

The successful candidate will possess excellent interpersonal skills; excellent verbal and written communication; can work independently, is well organized, professional, and has a minimum of 3 years previous customer service experience.

Do you possess these skills:

• 3-5 years customer service experience
• MS Office proficiency
• College Degree (preferred)
• Excellent written and verbal communication skills
• Must have reliable transportation
• Must have a good driving record
• Must be able to pass a background check for Alarm Company Employee License

If so, this position is for you! The ideal candidate will be tasked with building relationships and facilitating a Superior Customer Experience with our existing customer base. Our ideal candidate will need to coordinate and facilitate all of our customer needs showing excellent teamwork and communication with all departments to ensure our customers are satisfied.

Our customer service model is based on regular contact with existing customers for face-to-face visits which include providing support to our customers which makes them feel valued and protected, as well as a short demo presentation to ensure they understand the operation and functions of their security systems.

Discover your potential with a 100% EMPLOYEE OWNED COMPANY, KIMBERLITE CORPORATIONS, dba SONITROL.

Kimberlite Corporation offers solid, stable employment and a great earning opportunity! We are the largest operator of Sonitrol-brand security businesses in the U.S.; we have been in business here in California for over 40 years, and believe our employee-owners make the difference! Visit our website at to learn more about us.

Company Description

Kimberlite Corporation offers solid, stable employment and a great earning opportunity! We are the largest operator of Sonitrol-brand security businesses in the U.S.; we have been in business here in California for over 40 years, and believe our employee-owners make the difference! Visit our website at to learn more about us.