Service Technician

Job Description

Job Description

PURPOSE:

A fully qualified Service Technician will be responsible for performing start-up services, troubleshooting and repair activities on natural gas and light oil-fired industrial boilers both in the field at customer sites.

We are hiring an experienced boiler service technician, looking for an opportunity to work with a well-established, well-respected, and growing company to join our team. This is an exciting opportunity to become an important member of our growing company which offers a company truck, cellphone, training, benefits and competitive wages.

In this role, you will be responsible for creating a positive relationship with customers as you professionally maintain, troubleshoot, repair and install commercial and industrial equipment.

  WHY JOIN US?

Possible re-location allowance for the right candidate

• Permanent full-time position
• Competitive compensation
• Company truck
• Paid overtime if evening and weekend work required
• Co-pay Benefit Plan that includes coverage for employee health and life insurance, AD&D, Short- and long-term disability, hospital, prescription drugs, healthcare and dental care as well as access for spouse and family
• 401K with an employer match that doubles and employee’s 2% contribution
• Friendly culture
• Team approach to learning and sharing opportunities
• Growing company

  Key Responsibilities:

• Lead all on-site installation (starts up and upgrades), preventative and corrective maintenance, repairs and testing tasks
• Use test equipment, meters, and your own mechanical abilities to fire boilers and related equipment to ensure proper operation prior to and during installation
• Diagnose errors and technical problems to determine proper solutions and make appropriate recommendations to customers
• Complete documentation such as field service reports, start-up reports, warranty forms, technical recommendation forms, etc.
• Ensure truck inventory is aligned with the recommended parts list
• Promote upgrades in addition to parts sales and new and rental boiler sales
• Perform basic electrical and mechanical repairs on boilers and auxiliary equipment
• Develop and maintain good customer relationships and represent and promote Plains Mechanical Services in a professional manner
• Monday to Friday schedule, working mainly between 7:30am-4:00pm, with some evenings/weekends and overtime work as required
• Emergency standby call on a rotating basis

  Skills, Abilities and Experience:

Must meet Company requirements with respect to general qualifications.

• Electro-Mechanical Troubleshooting Experience Required
• Travel to customer sites (with occasional but limited overnights)
• 5+ years of experience working as a service technician in a related industry
• Experience working on commercial/industrial boiler systems
• Knowledge of electrical and hydraulic systems, and understanding of gas and oil combustion
• Ability to read and understand prints, drawings and technical bulletins
• Basic computer skills to complete service reports and logs
• Valid driver’s license with a clean driving record.

  Company Overview:

We are a Thermogenics company.

The Company provides best-in-class parts and 24/7 service support delivered via highly trained technicians and manages a fleet of unique rental equipment to serve temporary or emergency needs. The product portfolio is primarily used for industrial, commercial and institutional applications across North America. Thermogenics is a leading manufacturer of coiled tube steam, hot water and thermal fluid boilers and related equipment. With its comprehensive product and service offering, Thermogenics functions as a one-stop shop for all of its customers’ most complex steam and heating requirements.