Valet Supervisor

Valet Supervisor

Raleigh, NC 27603-1249

Overview

Salary Range $20.00 - $20.00 Hourly Level Entry Position Type Full Time Job Shift Day / Swing Education Level GED or High School

Description

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.

The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

WHO WE NEED

The Valet Supervisor is responsible for the supervision and oversight of designated facilities and valet parking operations ensuring superior service to all patrons and guests of the location. The Valet Supervisor will assist the staff as necessary to facilitate parking operations efficiently and professionally.

OVERSEE THE DAILY OPERATIONS OF THE VALENT AND SHUTTER SERVICES, INCLUDING ASSIGNING TASKS, MONITORING PERFORMANCE, AND ADDRESSING ANY ISSUES THAT ARISE

ENSURE THAT ALL CUSTOMERS ARE TREATED WITH COURTESY AND RESPECT, AND THAT THEIR NEEDS ARE MET IN A TIMELY AND EFFICIENT MANNER

CREATE AND MANAGE SCHEDULES FOR VALENT AND SHUTTER DRIVERS, ENSUREING ADEQUATE STAFFING LEVELS AT ALL TIMES

PROVIDE TRAINING AND DEVELOPMENT OPPORTUNITIES FOR VALENT AND SHUTTER DRIVERS TO ENHANCE THEIR SKILLS AND KNOWLEDGE

IMPLEMENT AND ENFORCE SAFETY POLICIES AND PROCEDURES TO ENSURE THE SAFETY OF BOTH EMPLOYEES AND CUSTOMERS

IDENTIFY AND RESOLVE PROBLEMS THAT MAY ARISE DURING THE EVENING SHIFT, SUCH AS VEHICLE ACCIDENTS, TRAFFIC CONGESTION, OR CUSTOMER COMPLAINTS

MAINTAIN EFFECTIVE COMMUNICATION WITH ALL STAFF MEMBERS, INCLUDING VALENT AND SHUTTER DRIVERS, CASHIER, AND MANAGEMENT

UTILIZE COMPUTER SYSTEMS AND SOFTWARE TO TRACK VEHICLE MOVEMENTS, MANAGE SCHEDULES, AND GENERATE REPORTS

IDEAL CANDIDATE SKILLS

KNOWLEDGE AND ABILITY TO AUDIT ALL ASPECTS OF THE OPERATION

ABILITY TO REMAIN CALM IN BUSY SITUATIONS

EVENING SHIFT, TYPICALLY FROM LATE AFTERNOON TO LATE NIGHT

EXCELLENT ORGANIZATIONAL, PROBLEM-SOLVING AND TIME MANAGEMENT SKILLS

KNOWLEDGE OF BUSINESS ACUMEN

EXCELLENT COMMUNICATION SKILLS

MINIMUM REQUIRED QUALIFICATIONS

STRONG LEADERSHIP AND ORGANIZATIONAL SKILLS

EXCELLENT CUSTOMER SERVICE SKILLS

PROFICIENCY IN COMPUTER SKILLS, INCLUDING MICROSOFT OFFICE SUITE

ABILITY TO MULTI-TASK AND PRIORITIZE TASKS EFFECTIVELY

SELF-MOTIVATED AND ABLE TO WORK INDEPENDENTLY

STRONG PROBLEM-SOLVING AND DECISION-MAKING SKILLS

EXCELLENT COMMUNICATION SKILLS, BOTH VERBAL AND WRITTEN

PREVIOUS EXPERIENCE IN A SUPERVISORY ROLE, PREFERREDLY IN THE TRANSPORTATION OR HOSPITALITY INDUSTRY

BENEFITS WE OFFER

18 DAYS OF RECHARGING YOUR BATTERY (PTO)

PAID PARENTAL LEAVE

VOLUNTEER TIME OFF (VTO)

PAID HOLIDAYS

BEREAVEMENT

MEDICAL, DENTAL, VISION

FLEXIBLE AND HEALTH SPENDING ACCOUNTS

SHORT TERM DISABILITY

CRITICAL ILLNESS AND ACCIDENT BENEFITS

LIFE INSURANCE, TUITION REIMBURSEMENT

401(K) AND MORE ARE AVAILABLE TO ELIGIBLE TEAM MEMBERS

THERE'S ALSO THE OPPORTUNITY TO WORK WITH A GENUINELY AWESOME TEAM OF CO-WORKERS

PROFESSIONALISM, MUTUAL RESPECT, AND A SENSE OF HUMOR ARE TRAITS WE VALUE AND EXHIBIT. THAT'S NOT MARKETING LINGO, IT'S THE TRUTH. COME MEET US AND YOU BE THE JUDGE.

***EQUAL EMPLOYMENT OPPORTUNITY