Restoration Project Manager

Benefits 401(k) 401(k) matching Bonus based on performance Company car Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance About Us At SERVPRO, we help homeowners and businesses recover from life’s unexpected events—whether it’s water, fire, storm, or mold damage. Our team is driven by a commitment to excellence, responsiveness, and customer care. We pride ourselves on delivering high-quality restoration services while supporting our team members with opportunities to grow and succeed. About the Role As a Restoration Project Manager , you’ll play a critical leadership role in guiding projects from initial response through final completion. You’ll oversee restoration crews, coordinate resources, and serve as the main point of contact for customers and partners. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and takes pride in delivering exceptional service during challenging situations. What You’ll Do Manage restoration projects from start to finish, ensuring timely and high-quality results Develop accurate scopes of work and prepare estimates using industry software Communicate and negotiate project scope and approvals with customers and clients Schedule, coordinate, and oversee crews, subcontractors, and resources on active jobs Maintain clear communication with customers, team members, vendors, and insurance representatives Review job documentation to ensure accuracy for billing and client requirements Manage production expenses, including equipment, vehicles, and materials Ensure a high level of customer satisfaction and manage client experience throughout the project Respond quickly to new service opportunities and incoming leads Assist with recruiting, hiring, and training restoration team members Position Requirements High school diploma or GED required; associate or bachelor’s degree preferred Minimum 3 years of restoration or related industry experience At least 1 year of management or supervisory experience IICRC certification preferred Valid driver's license Skills Strong leadership and organizational skills Excellent communication (written and verbal) Ability to manage multiple projects and priorities Detail-oriented with strong problem-solving abilities Proficiency with computers and job management software Physical Requirements Ability to lift 50 lbs regularly and up to 100 lbs with assistance Comfortable climbing ladders and working at ceiling heights Ability to work in tight spaces such as attics and crawl spaces Ability to push, pull, and carry equipment and materials Comfortable working with cleaning agents and restoration equipment Why Join SERVPRO Competitive compensation and growth opportunities Hands‑on leadership role with real impact Supportive, team‑oriented work environment Opportunity to help customers recover during critical times Each SERVPRO® Franchise is independently owned and operated. All employees are hired and employed by the local franchise and are not employees of Servpro Industries, LLC. #J-18808-Ljbffr