Customer Support Lead

Make the future fly

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We're building a future where delivery gives people more time. Join us in creating a world with more living.

What we believe

Make it matter

Put people first

Care like crazy

Creating a new way to deliver starts with people who want to make a difference.

We know your time is valuable and so are our customers. Build with empathy. Ask thoughtful questions. And imagine a better future.

We don't settle for good enough. We're curious, compassionate makers always looking to get the job done right.

Company Values

Customer Obsession

Build with empathy. Ask thoughtful questions. Think about the customer impact of everything you do.

Ownership & Accountability

Be decisive and move with conviction. Ask for help. Take responsibility for getting the job done right.

Direct Feedback & Communication

Communicate clearly, directly, and proactively. Share information openly. Listen without ego.

Continuous Improvement

Iterate and learn with enthusiasm. Don't settle for good enough. Be fearless in the face of hard problems.

Servant Leadership

No work is beneath us. Be curious and compassionate. Never miss an opportunity to uplift others.

Learn more about Zipline

Read about our technology Revolutionizing agriculture in Rwanda: Zipline's impact on animal health Inside How Zipline Tests and Improves Safety Systems

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