Field Service Manager | Growing Operations Team

Job Description

Job Description

Service Manager

Enviro-Master Services of Houston SW

Houston, TX

Position Description: The Service Manager is responsible for overseeing the day-to-day operations of the business while advancing the goals and objectives of the organization. Reporting directly to the General Manager, this position leads and develops a growing team of Health and Safety Technicians, ensures exceptional customer service and operational excellence, oversees quality control initiatives, and plays a key role in recruiting, hiring, training, and retaining top talent. The Service Manager will work closely with the General Manager to implement company policies, drive route profitability, and support continued business growth.

SCHEDULE: Monday – Friday | 8:00am – 5:00pm

WHAT’S IN IT FOR YOU

· Become part of an established business model with significant growth potential and enjoy the opportunity for potential career advancement in a smaller business.

· Starting salary $65,000 based on experience, plus upsell commissions.

· Year 1 On-Target Earnings: Up to $70,000 for high-performing team members who consistently drive customer retention and upsell opportunities.

· Company Vehicle

· National recognition program

ESSENTIAL DUTIES & RESPONSIBILITIES

· Recruit, interview, hire, onboard, and retain Health and Safety Technicians

· Train, coach, and certify Health and Safety Technicians

· Develop and manage weekly route schedules to maximize efficiency and customer satisfaction

· Conduct weekly ride-a longs and coaching sessions

· Deliver quarterly performance evaluations

· Manage supplies and equipment maintenance

· Perform floor scrub operations at a variety of customer sites

· Manage, plan, schedule, and execute large projects related to Sani-Scrubs.

· Perform new account installations

· Conduct Quality Control visits to existing customers

· Meet or exceed weekly and period route revenue goals established by the General Manager

· Maintain the ability to perform all service routes and operational services as business needs require

· Partner with the General Manager to drive operational efficiency, route profitability, and customer retention

KNOWLEDGE, SKILLS & ABILITIES

· Leadership Skills

· Power washing experience (preferred)

· Eye for detail

· Handy with tools

· Strong Communication/People Skills

· Excellent work history

· Ambitious

· Great Organizational Skills

· Proven Time Management Skills

· Ability to work independently or in a team environment

· Trustworthy and Accountable

· Must have reliable form of transportation

EDUCATION & EXPERIENCE

· 2+ years of people management experience required, including direct responsibility for hiring, interviewing, onboarding, coaching, performance management, and employee development

· High School diploma, associate degree preferred.

· Must have a valid driver’s license, auto insurance and a clean Motor Vehicle Record.

If you have worked in Housekeeping, Facility Maintenance, Janitorial Service, Linen and Mat Service, Lawn Care Industries, Pest Control, route sales or you want to learn and grow, health and safety is the industry for you

Enviro-Master Services is the industry leading Health and Safety company in the U.S and one of the only organizations able to fight the spread of COVID-19 and mutating variants. We currently operate in 90 key markets in the U.S. and Canada and are ranked in the top 10% Fortune 5000 fastest growing private companies in America, and in the Top 50 Franchises in the U.S. Join our successful team for a bright future!

Company Description

Enviro-Master Services is the industry leading Health and Safety company in the U.S and one of the only organizations able to fight the spread of COVID-19 and mutating variants. We currently operate in 90 key markets in the U.S. and Canada and are ranked in the top 10% Fortune 5000 fastest growing private companies in America, and in the Top 50 Franchises in the U.S. Join our successful team for a bright future!