Cabin Services Agent

Cabin Services Agent (UA)

Job Category: Airport Operations

Full-Time

Location: DFW Menzies Aviation / G2 Dallas, TX 75261, USA

Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Cabin Cleaning Agent is responsible for cleaning and sanitizing aircraft interiors to ensure a safe, clean, and comfortable environment for passengers and crew. This role supports airline operations by completing aircraft cleaning services efficiently while adhering to company standards, safety procedures, and turnaround schedules.

What You Will Be Doing

• Clean and sanitize aircraft cabins, including seats, tray tables, windows, overhead bins, aisles, galleys, and lavatories
• Remove trash, debris, and abandoned items from aircraft interiors
• Restock aircraft supplies such as paper products, seat pocket materials, and lavatory supplies as required
• Vacuum carpets, wipe surfaces, and disinfect high-touch areas according to company and airline standards
• Ensure cleaning tasks are completed within scheduled aircraft turnaround times
• Follow all airport safety, security, and sanitation procedures
• Properly use cleaning chemicals, equipment, and personal protective equipment (PPE)
• Report damaged equipment, maintenance concerns, or safety hazards to supervisors promptly
• Work collaboratively with team members, supervisors, and airline personnel to support operational needs
• Maintain professionalism and reliability in a fast-paced airport environment
• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For:

• High school diploma or GED
• Must be 18 years of age or older
• Strong attention to detail and time management skills
• Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed
• Ability to follow instructions and safety guidelines effectively
• Basic communication and teamwork skills
• Reliable attendance and punctuality
• Must have reliable telephone and transportation
• Previous airline experience
• Previous janitorial, housekeeping, or hospitality
• Ability to lift, push, and pull up to 50 pounds
• Ability to stand and walk for extended periods
• Ability to bend, kneel, climb stairs, and reach frequently
• Ability to work safely in confined aircraft cabin spaces
• Airport ramp and aircraft cabin environment
• Exposure to aircraft noise, cleaning chemicals, and varying weather conditions
• Fast-paced operational setting with strict turnaround deadlines
• Requires standing, walking, bending, climbing, and lifting throughout shifts
• Must be able to take verbally direct in English
• Must be able to read, write, understand and carry out instructions in English
• Must pass pre-employment and random drug tests
• Must pass a pre-employment background check
• Must meet necessary requirements to obtain a security sensitive identification badge
• Must be in proper uniform or business attire as directed by company officials
• Identification badges must always be visible
• Adhere to company policies and procedures and participate in achievement of company objectives

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.