Assoc Patient Access Rep-Spine Center-North

Assoc Patient Access Rep-Spine Center-North Community Physician Network Indianapolis Northside 1 Indianapolis , IN 46256 United States Shift: Day Job The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Exceptional Skills and Qualifications High School Diploma or GED (Required) 1+ years of experience in healthcare office setting and/or strong customer service background (Preferred) Proficient in all types of registrations (inpatient, outpatient, emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity according to CMS standards and communicates coverage and eligibility information to patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms completeness of electronic health record (EHR) and makes necessary changes #J-18808-Ljbffr Community Health Network Inc.