Clinical Diabetes Sales Specialist (Louisville)

GROW WITH US:

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE:

As part of the field sales team, and in partnership with your Territory Manager,you’llprovide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy.You’lltake the lead in conducting educational classes that support diabetes education and advanced diabetes management skills and be given the opportunity to co-develop successful strategies with your field partner to address clinical concerns within the sales territory. Your goal, alongside your Territory Manager, will be to ensure your territory is directlyimpactingboth patient and provider success. This is afield basedrole in Louisville, KY. A Clinical Diabetes Sales Specialist at Tandem also: Develops successful strategies with assigned Territory Manager to address clinical concerns in the sales territory to ensure the sale of Tandem Diabetes products and to ensure the retention of existing relationships. Efficiently uses available tools and resources toidentifysales leads and gather the informationrequiredtodetermineifprospectingcriteria have been satisfied. Effectively promotes Tandem’s unique market position and creates value for the health care professionals by differentiating Tandem Diabetes Care products and clinical services. Educates prospects/customersregardingindustry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues. Completes all product training,documentationand communication with HCPs in a thorough andtimelymanner per company policy. Establishes andmaintainsexcellent professional relationships with health care professionals to support the sale of Tandem Diabetes products. Responsible forinitialand ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory. Collaborateswith Customer Technical Support Specialists and Clinical Support Specialist team toidentifyand address post-sale product issues, andadditionalpatient education training needs. Keepsrecords updated in the customer relationship management software (CRM),for all business dealings within assigned territory. Establishes andmaintainsaterritorycall cycle that will minimize administrative time and maximize time and effort spent with sales prospects and customers. Ensureswork is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements. Directly reports to the Regional Sales Manager (RSM)forall sales and business process responsibilities and goalsandmaintainsa strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities,goalsand compliance.

WHAT YOU’LL NEED:

RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible) 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred) Ability to relate effectivelywithpatients, referralsourcesand health care professionals. Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers. Skilled at presenting educational material in a clear, concise manner to various audiences. Ability to work in a fast paced, ever changingmarket and see change as an opportunity to improve business performance andcampaigningfor it when necessary. 1-year related diabetes/endocrinology industry experience preferred Ability to travel at least 80% in your assigned territory; mustmaintaina valid driver’s license andrequiredauto insurance as well asgood drivingrecord per company policy

COMPENSATION & BENEFITS:

The base pay for this position is $98,100 - $119,900 annually, with a target earning potentialof $123,100 - $144,900 annually. Base pay will vary based on job-relatedknowledge, skills, experienceand mayalso fluctuate depending oncandidate’slocation and the overall job market. In addition to base pay, Tandem offers a competitive compensation package that includes incentive compensation, equity, and a robust benefits package. Tandem offers health care benefits such as medical, dental, vision, health savingsaccountsand flexiblesavingaccounts.You’llalso receive 11 paid holidays per year, a minimum of20 daysof paid time off (starting in year 1) and have access to a 401k plan with company match. Learn more about Tandem’s benefitshere!

YOU SHOULD KNOW:

Qualified applicants with arrest or conviction records will be considered for employmentin accordance withapplicable state and local Fair Chance laws and regulations. A conditional offer of employment from Tandem is contingent upon successful completion of a thorough screening processcomprisedof a drug test (excluding Marijuana) and background check, which includes a review of criminal history information. Tandem has good cause to conduct a review of criminal history for this position as this position will have access to customer’s protected health information and regular contact with customers.This review isrequiredto ensure that individuals in such roles upholdhigh standardsof trust and integrityso as toprotect the interests of our customers, employees, and stakeholders. The position will be posted until a final candidate is selected for therequisitionor the requisition hasa sufficient number ofapplications. Sposnorship: Applicants mustbe authorized towork for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visaat this time.

WHY YOU’LL LOVE WORKING HERE:

At Tandem, we believe joy fuels excellence. That’s why we’ve built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! Explore the benefits and reasons to love Tandem at

BE YOU, WITH US!

We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

REFERRALS:

We love a good referral! If you know someone who would be a great fit for this position, please share!

APPLICATION DEADLINE:

The position will be posted until a final candidate is selected for the requisition or the requisition has a sufficient number of applications. Make a move that matters. Join Tandem Diabetes Care, where we’re turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

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