Registrar

Job Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Jackson Purchase Medical Center is a 107 all private bed, Joint Commission-accredited facility. From emergent to elective, our facility offers a wide variety of inpatient and outpatient services, including those offered at the New Beginnings Birthing Center, the Advanced Healing Wound Care Center and our accredited chest pain center.


Where We Are:

Mayfield is located in stunning western Kentucky, just a short drive to Kentucky Lake to the east, the Ohio River to the north, and the Mississippi River to the west. Here you find there is always something for all ages, whether it's outdoor sports and recreation, visual and dramatic arts, or even living history.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Excellent shift differentials, bonus potential for extra shifts, employee referral program
• Professional development opportunities including 100% reimbursement for LPN-to-RN bridge program
• And much more...

Position Summary:

The Registrar is responsible for collecting accurate patient demographic and insurance information for outpatient services, ensuring timely and efficient registration. This role collects insurance, co-pays, and deductibles at the point of service, expedites the registration process, and provides a positive first impression of the hospital to patients and visitors.

Reports to:

Director of Patient Access

FLSA:

Non-exempt

Minimum Qualifications:

Education:

• High School Diploma or GED - Preferred
• Associate's Degree - Preferred

Licensure:

• N/A

Certifications:

• Handle with Care certification required within 30 days of orientation and maintained annually

Required Skills:

• Critical thinking skills and decisive judgment
• Ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action
• Strong communication and customer service skills

Essential Job Functions:

• Collects and enters accurate demographic, billing, and clinical information into the registration system in a timely manner
• Collects insurance information, co-pays, and deductibles at the point of service
• Expedites the registration process efficiently while maintaining accuracy
• Distributes and explains forms, documents, and educational handouts to patients or family members
• Meets with patients or caregivers before or after admission to exchange necessary information and documentation
• Provides clear explanations of processes and addresses patient questions and concerns
• Communicates with physician offices, nursing units, and other departments to coordinate admissions and patient placement
• Verifies insurance benefits and obtains precertification/authorization as needed
• Determines and collects required payments or refers patients to financial counselors for follow-up
• Provides a positive first impression of the hospital to patients, families, and visitors

Non-Essential Job Functions:

• Review and comply with Lifepoint Code of Conduct and all relevant Company and Division policies and procedures
• Perform other duties as assigned

EEOC Statement:

Jackson Purchase Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.