Catering Coordinator

Event Coordinator

Event Coordinators are responsible for booking and processing all private group events at the facility and helping with the execution of all public events. Event Coordinators must fulfill the needs of all inbound group inquiries including program determination, proposal generation, and execution on the day of events. This position is an on-site position that reports directly to the Events Manager.

Responsibilities:

• Communicate with clients in a polite, clear, and confident manner using a variety of mediums email, phone, and face-to-face interaction.
• Answer questions regarding group outings, Weddings, activities, venues, and catering, providing clients with guidance to best match our products with their needs.
• Provide a detailed review of products and services purchased, requirements to participate, and an overview of what to expect upon arrival.
• Input group inquiry information for lead tracking and follow-up, and develop relationships with clients to encourage repeat bookings.
• Facilitate tours of the property for potential and returning clients.
• Collaborate with all departments to ensure the best possible experience for each group outing.
• Maintain accurate knowledge of activities, products, and services offered by The Club at Longview.
• Other duties as assigned.

Requirements:

• Able to work well under pressure and make decisions independently.
• Resourceful and takes a solution-focused approach to conflict and provides positive resolution.
• Outgoing, friendly, confident candidates with excellent communication skills.
• Adhere to grooming and appearance standards.
• Flexibility to work evenings, weekends, holidays, and during other club events as needed.

Preferred Qualifications:

• Prior experience in Hospitality, Catering Sales, or another related field.
• Prior experience in customer service, sales, or another related area.

Physical Demands:

• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 50 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.