Housing Assistant-Bilingual Spanish

Overview The New York City Department of Veterans' Services (DVS) connects, mobilizes, and empowers New York City's Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families. Responsibilities Conduct interviews using a standardized electronic database Siebel - Smart Script and/or interviewer's booklet developed by the department. Gather, copy, or request pertinent documentation to verify family composition, residence, rent payment history, income, priority claims, citizenship status and admission standards for public housing. Access the City of New York Department of Finance Automated City Registered Information System (ACRIS) to search property records. Verify income by accessing electronic data from the New York State Welfare Management System (WMS) to verify Public Assistance, Food Stamps and Medicaid benefits. Evaluate documentation requested after the interview to determine family composition, income, priority, rent payment history, residence, citizenship status and admission standards to complete the initial interview. Work with applicants and tenants of public housing with limited or no English proficiency, as well as English-speaking applicants/tenants, communicating in the appropriate language; perform related work. Scan documents to the electronic case file. Access the United States Department of Homeland Security Systemic Alien Verification for Entitlements Program (SAVE) data to verify immigration status. Access the HUD Enterprise Income Verification System (EIV) to identify current and former tenancy and monies owed. Conduct landlord contacts including reviewing landlord questionnaires and contacting landlords and shelters. Process development selection choices. Conduct criminal background checks including submitting requests to the Office of Court Administration (OCA) and evaluating criminal histories. Additional Information For NYCHA employees: this position is open on a direct transfer (lateral) basis and as a promotional opportunity. For NYCHA employees: this vacancy is for a title normally filled through the Automated Transfer List System (ATLS). Applicants from ATLS must reapply to be considered for this posting. For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). NYCHA residents are encouraged to apply. NYCHA provides benefits including medical coverage plans, deferred compensation plans, and a defined pension benefit plan as a member of the New York City Employees. Note: This position requires a candidate fluent in Spanish. Candidates must pass an oral proficiency test. Note: If this appointment is made on a provisional basis pursuant to 65 of the NYS Civil Service Law, no tenure or permanence accrues to an incumbent in this position by virtue of such appointment. Note: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Indicate in your cover letter that you would like to be considered for the 55-a Program. For detailed information regarding the 55-a Program, please visit the linked resource: Please read this posting carefully to ensure you meet the minimum qualification requirements before applying. Requirements A baccalaureate degree from an accredited college; or An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in the previous bullet; or A satisfactory equivalent combination of education and experience as described in the previous bullets. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent. Foreign Language Requirement: Oral proficiency in a foreign language required by New York City's Housing Authority. Such proficiency must be demonstrated by passing an oral test. Experienced (non-manager) #J-18808-Ljbffr Mission+