Brand Ambassador

Student Ambassador

The Student Ambassador role aims to support the mission of the Day Campus Admissions Office by offering prospective first-year and transfer students, along with their families and guests, an engaging and welcoming campus visit experience.

What We Need:

The ideal candidate for the Student Ambassador position will be highly motivated, personable, and knowledgeable about CC's campus, with a strong commitment to inclusivity and campus diversity initiatives. They should excel in both teamwork and independent roles, effectively engaging with tour groups and prospective students.

Required Qualifications:

• Currently enrolled undergraduate student at Columbia College
• Minimum GPA of 2.75
• Genuine dedication to hospitality and customer service
• Strong interpersonal and communication skills
• Excellent attention to detail
• Effective organizational and time management skills
• Proficiency in social media content creation

Student Ambassador Responsibilities:

Provide clear and engaging communication with prospective students, parents, and guests while leading in-depth walking tours of Columbia College's traditional campus.

Answer questions about academics, student life, housing, dining, and the application process in a professional and knowledgeable manner.

Share personal experiences and positive aspects of life at CC to create a relatable and welcoming atmosphere.

Ensure a positive campus visit experience by being welcoming, kind, respectful, and inclusive to all guests.

Collaborate with your Supervisor to offer feedback on improving campus tours and recruitment events.

Prepare for tours by organizing marketing materials and following up with guests through handwritten thank-you cards.

Adhere to all guidelines outlined in the Student Employment Handbook and Student Ambassador Handbook.

Actively participate in assigned meetings, events, and campus tours.

Assist with outreach to potential students through phone calls and handwritten postcards inviting them to visit campus.

Support the Admissions event team with event preparation, set-up, and clean-up.

Assist with special Admissions events for prospective students.

Attend monthly Student Ambassador meetings.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time, and talk or hear. The employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. The employee must lift, carry and move a minimum of pounds on an occasional basis. Must be able to type on a computer keyboard and use a computer monitor on a frequent and regular basis. Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position. Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone. The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record. Review of applications will begin immediately and continue until the position is filled. Columbia College is an equal opportunity employer.