Funeral Director/Embalmer

Job Title

This position is the primary contact for client families is accountable for performing a variety of tasks during the preparation, planning, and execution of the funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Essential Functions

Consults with client families or legal representative of the deceased to create services designed to meet their memorialization expectations. Ensures that client families are presented with all merchandizing and service options available. Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance. Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service. Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms. Prepares and embalms the deceased for interment, cremation, or other disposition in conformity with legal requirements and with the utmost respect and dignity. Ensures proper paperwork, including permits, logs, identification tags, and certificates are completed accurately and timely and in accordance with relevant laws and regulations. Properly and safely utilizes embalming instruments and machinery in accordance with company guidelines. Utilizes personal protective equipment and adheres to relevant operational and safety procedures. Dresses, apples cosmetics, and performs casketing duties. Plans, schedules, and conducts visitations and services. Oversees all employees participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location. Places casket or remains in visitation area, setting up the area to comply with client family wishes, including adjusting light fixtures, and arrangement of flowers or plants. Directs and usher families and service attendees to and from the location of the funeral service. Supervises and assists in the transportation of client families to ensure a timely departure and arrival. Arranges and coordinates shipment or transportation of remains to and from other cities and locations. Instructs and oversees work of Apprentice Funeral Directors/Embalmers on cases, services, and paperwork. Stocks and cleans preparation room and refrigeration unit. Works on-call /first-call, as needed. Identifies and remedies all hazards on grounds. Performs other duties as assigned.

Competencies

Communication Proficiency. Teamwork Orientation. Detail Orientation. Thoroughness. Customer Service Orientation. Time Management.

Required Education, Experience, Certifications and Licensure

Four-year degree or equivalent combination of education, training and experience preferred. 5 years' experience as a licensed Funeral Director/Embalmer. Valid and applicable state Funeral Director and Embalmer License; reciprocal across states and in good standing. Valid state issued driver's license in good standing and acceptable driving record.

Physical Demands and Work Environment

Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds. This position may also require power reaching, pushing, and pulling. Employees in this role must be able to perform job duties when awakened from a sound sleep. This position may also be exposed to chemicals and/or blood borne pathogens. Exposure risk is considered: High Overtime is sometimes necessary or required. Travel This position may require up to 10 percent out of area and overnight travel. Travel is primarily local occurring during the business day only.